Group Risk

7 days ago

Westville, KwaZulu-Natal, South Africa Dixie Recruitment Full time

Group Risk & Compliance Manager – Westville

Our client, a long-established group with interests in BPO, collections, software development and legal services, is looking for a Group Risk & Compliance Manager to oversee governance, regulatory alignment and risk frameworks across multiple business units. This is a senior, hands-on role suited to someone who is structured, confident, and able to embed strong compliance and risk practices throughout the organisation.

Key Responsibilities

Compliance

  • Ensure the Group meets all relevant legal and regulatory obligations across credit, data protection, labour, tax, corporate and financial legislation.
  • Monitor changes affecting B-BBEE requirements and ensure all entities remain compliant.
  • Oversee statutory submissions, annual filings, renewals and regulatory documentation.

Legal

  • Draft, review and manage contracts, SLAs and governance documents.
  • Provide legal interpretation or guidance to management when required.

Risk, Governance & Operations

  • Act as the main contact point for regulatory bodies and manage inspections, queries and formal reporting.
  • Stay updated on regulatory amendments and ensure required business changes are implemented promptly.
  • Lead the Group's risk-management framework: identify risks, conduct assessments, recommend mitigation, and produce reports for senior leadership and Board committees.
  • Update and maintain the Group risk register and oversee follow-through on mitigation actions.
  • Manage internal functions including Quality Assurance (Internal Audit), Reckless Lending oversight and Complaints.
  • Conduct internal audits and compliance reviews across all divisions.
  • Coordinate client-driven compliance requirements such as SOP updates, SLA renewals, FICA processes, audits and reporting.
  • Investigate compliance concerns, manage remedial actions and coordinate escalation procedures.
  • Oversee data protection, cybersecurity and information-security controls.
  • Develop, refine and enforce Group policies, procedures and standards of conduct.
  • Deliver risk and compliance training across the organisation.
  • Oversee business-continuity planning and routine testing.
  • Manage implementation and maintenance of ISO 9001 and ISO/IEC 27001 standards.

Requirements

  • Minimum of 5 years' experience in risk, compliance or governance within a regulated or financial-services environment.
  • Strong understanding of the National Credit Act, POPIA and broader SA regulatory requirements.
  • Experience designing or improving risk and compliance systems at organisational level.
  • Excellent communication, analytical and stakeholder-management abilities.
  • Able to manage group-level governance across multiple business units.

Qualifications

  • Degree in Law or Commerce (postgraduate qualifications or CA(SA) advantageous).
  • Additional studies in Risk or Compliance would be beneficial.

Key Competencies

  • High attention to detail and accuracy.
  • Ethical judgement and strong integrity.
  • Strategic problem-solving ability.
  • Strong organisational discipline and ability to prioritise effectively.
  • Confident communication style with the ability to influence senior leaders.

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