Specialist: Technician

1 week ago

Johannesburg, Gauteng, South Africa Motus Corporation Full time R40 000 - R60 000 per year

Job Purpose

To deliver technical services in order to complete work accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

Minimum Experience
  • 2- 3 years' experience in a similar environment

 Minimum Qualification

  •  Trade and Occupational Qualification with NQF Level 05

 Minimum Requirements

  • Completed apprenticeship or Section 28 trade test requirement
  • Completed apprenticeship or 5 years practical experience and completed Section 28 trade test examination.
  • In Possession of a valid Drivers License in terms of relevant legislation requirements.

Generic Job Outputs
Process

 
  • Adhere to standard operating procedures (SOPs) within the area of
  • Adhere to the standard operating procedures and guidelines within the area of
  • Contribute to the development of standard operating procedures and guidelines within the area of
  • Deliver on agreed performance targets according to set procedures and service level
  • Draw on own technical knowledge and experience to identify and develop solutions that leads to improved operational service delivery and quality.
  • Escalate unresolved issues to management and process
  • Identify and develop solutions to improve operational service and quality and escalate unresolved issues to management and process owners. (Where applicable)
  • Identify and develop solutions to improve operational service and
  • Report on transactional and process activities to enable timely and effective decision making .
  • Service vehicles according to M requirements to ensure

 Finance

  • Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial wastage related to materials or equipment.
  • Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office.

 Client

  • Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery.
  • Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
  • Broaden the understanding of customer service delivery principles and provide specialist support to meet and exceed customers' expectations.
  • Ensure customer/company assets are safe-guarded as per company policies and

 People

  • Attend learning initiatives to improve work quality and enhance own
  • Attend training initiatives to improve work quality and enhance own skills
  • Own and live up to company
  • Participate and provide expertise to a culture of work centric thinking, productivity, service delivery and quality management.
  • Participate in forums that positively contributes to functional knowledge
  • Participate in forums/discussions that positively contribute to knowledge
  • Provide advice and support with the management of change and offer operational support where
  • Provide technical coaching to apprentices and others for the purpose of continuous knowledge sharing, learning and integration of own knowledge.

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