Regional Manager
1 week ago
The suitable candidate's main responsibilities and duties include, but are not limited to, the following:
Job Purpose:
The Regional Operations Manager is responsible for overseeing the operational effectiveness, compliance, and performance of the assigned region. This role focuses on monitoring and analysing incidents and trends, coordinating tactical deployments, ensuring service delivery compliance, and providing strategic operational support and reporting to the client. The position serves as a key link between the client, task teams, and internal business divisions to ensure streamlined and effective operations.
- Incident Management and Trend Analysis
- Conduct daily review of incidents across the region.
- Perform trend and risk analysis to identify emerging threats or hotspot areas.
- Provide operational feedback and guidance to task teams based on identified trends.
- Develop proactive response strategies to mitigate regional risks.
2.. Client Liaison and Reporting
- Provide daily updates and comprehensive reports to the client on regional trends, incidents, and actions taken.
- Ensure all task team reporting is accurate, timely, and aligned with client requirements.
- Communicate operational plans, deployment changes, and outcomes clearly to the client.
- Compliance and KPI Performance
- Monitor performance across all operational pillars to ensure KPI targets are met.
- Conduct regular audits to ensure full compliance with company policies, firearm and operational standards, and legal requirements.
- Identify areas of underperformance and implement corrective action plans.
- Operational Streamlining and Support
- Oversee the integration and coordination of all services rendered to the client by different BPC divisions.
- Ensure smooth operational alignment between tactical, technical, and support divisions.
- Drive process improvements to enhance service delivery and efficiency.
- Reporting and Analysis
- Prepare and submit accurate daily, weekly, and monthly reports.
- Maintain data-driven oversight of incidents, responses, and performance metrics.
- Present recommendations for operational improvement to senior management
Preferred qualifications/attributes/skills:
- PSIRA certification – Grade A
- Grade 12 or equivalent qualification
- Minimum 5 years' operational management experience/exposure
- Good Labour Relations skills
- Excellent written & verbal communication skills
- A working knowledge of MS Office (Word, Excel, Outlook, Google Earth);
- Bilingual (English and any other South African language)
- Good interpersonal and customer relations
- Ability to work independently and under pressure
- Willing to work extensive hours as and when required
- Willing to work after hours and be on standby
- Clean disciplinary, criminal and credit record
- Code 08 Drivers license and own reliable transport
- Experience of implementing Quality Management Standards
- The ability to manage and deliver projects, draft and implement policies and influence senior stakeholders
- Experience of working with control room systems
- Analytical and quality focused – able to produce accurate management information
- Excellent presentation and IT skills are required
- Target and KPI focused yet able to deliver whilst maintaining employee engagement
- Excellent people and performance management skills: motivate, coach, develop, inspire and ability to identify training needs
- Experience of successfully leading teams to constantly achieve company objectives
- The ability to communicate with all levels, from senior management to operational staff;
- Firearm competency
- Strong analytical and incident management ability
- Excellent communication and client liaison skills
- Tactical deployment coordination experience
- Proficient in operational reporting and data analysis
- Strong leadership and decision-making ability
- High level of integrity and accountability
- Analytical thinker with strong attention to detail
- Excellent communicator and collaborator
- Results-driven with a focus on compliance and performance
- Able to operate effectively under pressure and in dynamic environments
-
Regional Compliance Manager
2 days ago
Centurion, Gauteng, South Africa AFGRI Full time R5 000 000 - R8 000 000 per yearWe are seeking a highly motivated and detail-oriented Regional Compliance Manager to oversee and strengthen our compliance framework across the region. The successful candidate will ensure that all operations adhere to internal policies, regulatory requirements, and industry standards while promoting a strong culture of integrity.MINIMUM REQUIREMENTSGrade...
-
Regional Sales Manager
4 days ago
Centurion, Gauteng, South Africa Danaher Corporation Full time R120 000 - R180 000 per yearRegional Sales Manager – AfricaRadiometer, a Danaher Operating CompanyLocation: Johannesburg, South Africa (On-site)Reports to: General Manager – AfricaAbout RadiometerRadiometer is a global leader in acute care testing solutions, providing innovative diagnostic tools that empower healthcare professionals to make fast, accurate decisions in critical...
-
Regional Service Manager
4 days ago
Centurion, Gauteng, South Africa ABC Worldwide Full time R1 200 000 - R2 400 000 per yearRegional Service Manager - Centurion/ Sandton (Inland)Our client helps people grow their savings, protect what matters to them and invest for the future. They help companies and organisations care for and reward their employees and members.Role Purpose To lead and assume operational responsibility for several teams within the Dedicated Client Service...
-
Regional Credit Coordinator
1 week ago
Centurion, Gauteng, South Africa Signal Hill Products Full time R250 000 - R500 000 per yearOverall Responsibility: Reporting directly to the Credit Manager, the incumbent will be responsible for managing and maintaining the credit and billing activities for priority regional accounts, ensuring timely and accurate invoicing, payment collection, and credit risk management. This role serves as a key liaison between the Finance Department, Sales, and...
-
Country Manager – Southern
4 days ago
Centurion, Gauteng, South Africa myGwork - LGBTQ+ Business Community Full time US$100 000 - US$200 000 per yearThis job is with Danaher, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Beckman Coulter Diagnostics is seeking an exceptional, forward-thinkingCountry Managerto lead and elevate our commercial operations acrossSouth Africa and all English-speaking...
-
Cluster Sales Manager
1 week ago
Centurion, Gauteng, South Africa The Building Company Full time R1 200 000 - R3 600 000 per yearThe Building Company is a leading provider of general and specialized building materials, offering comprehensive solutions for construction, renovation, and maintenance projects. With a robust supply chain network and a commitment to quality, the company serves a wide range of customers, including contractors, developers, and individual homeowners.Lead and...
-
Clinical Project Manager
5 days ago
Centurion, Gauteng, South Africa IQVIA, Inc. Full timeProject Leads are an integral part of clinical trial delivery, liaising with clinical teams to improve patients' lives by bringing new drugs to the market faster. The Project Lead is an essential member of the core project team responsible for project delivery of clinical studies to meet contractual requirements in accordance with SOPs, policies and...
-
Product Manager
4 days ago
Centurion, Gauteng, South Africa Boardroom Appointments Full time R1 200 000 - R2 400 000 per yearProduct ManagerKey Performance Areas:1. Product StrategiesDefine short, medium, and long-term vision, strategy, and roadmap for The Companys Radio Frequency (RF) products.Identify market needs and customer pain points via research and competitive analysis.Understand customer needs through engagement with internal and external customers.Create new products,...
-
Club General Manager
1 week ago
Centurion, Gauteng, South Africa Planet Fitness Full time R104 000 - R250 000 per yearOverview Reference CGM - Centurion Salary ZAR/annum + 0 Job Location - South Africa -- Tshwane Metro -- Centurion Job Type Permanent Posted 30 October 2025 Closing date 14 Nov :11Purpose of the job:Planet Fitness is looking to employee a new Club General Manager (CGM) for one of our world class gym facilities.The purpose of this role is to take a...
-
Snr Farmer Relationship Manager
5 days ago
Centurion, Gauteng, South Africa Pty Full time R120 000 - R180 000 per yearThe opportunity is at the forefront of revolutionizing food trade across Africa through our innovative e-commerce platform. We connect farmers directly to markets with the highest demand for their fresh produce. Our mission is to enhance farmer incomes and make food more accessible for consumers. Discover more about our vision at The roleWe are on the...