Sales Call Centre Agent

2 weeks ago

Randburg, Gauteng, South Africa Blue Label Telecoms Full time R120 000 - R240 000 per year

Job Purpose

The role of a sales agent is a critical one for a company's sales and for the growth of its business by promoting the company's goods and services to potential customers. In fulfilling their role, sales agents use business directories and leads from current clients to identify potential customers

Key Responsibilities

Sales

  • Selling products and services using solid arguments to prospective customers
  • Maintaining positive business relationships to ensure future sales
  • Establish, develop and maintain positive business and customer relationships
  • Achieve sales targets and outcomes within schedule time frame
  • Able to work comfortably in a fast-paced environment
  • Network with potential customers
  • Educate customers on each type of sale and make recommendations based on their need
  • Target Driven

Quality Assurance

  • Quality check information captured on systems with that given by Customer
  • Aims to deliver the highest standards of customer service and maintaining these standards by continuous evaluation of agents and resolution processes

Competencies

  • MS Office skills
  • Proficient in Microsoft Office (added advantage)
  • Proficient in English
  • Knowledge and understanding of the following legislations' Act
  • Knowledge and understanding of the Company. systems: TCH
  • Honesty and Integrity
  • Accountability
  • Stress tolerance
  • Business acumen
  • Strong business sense and ability to reach sales targets
  • Communication skills (both written and verbal)
  • Target driven
  • Product Knowledge
  • Disciplined
  • Problem Solving
  • Organisational skills
  • Multi-tasking
  • Team player
  • Delivering results and meeting Customer expectations
  • Following instructions and procedures
  • Coping with pressure and setbacks

Education

  • Grade 12
  • Call centre certificate (advantageous)

Experience

  • 1 years' experience in a sales environment selling funeral products
  • Product knowledge and product transfer
  • Quality assurance

  • Sales Call Centre Agent

    6 days ago

    Randburg, Gauteng, South Africa Blue Label Telecoms Full time

    DescriptionJob PurposeThe role of a sales agent is a critical one for a company's sales and for the growth of its business by promoting the company's goods and services to potential customers. In fulfilling their role, sales agents use business directories and leads from current clients to identify potential customersKey ResponsibilitiesSales•  Selling...

  • Call Centre Manager

    2 days ago

    Randburg, Gauteng, South Africa OUTA Full time R120 000 - R180 000 per year

    The Call Centre Manager is responsible for the full establishment and management of OUTA's outbound call center, with a sharp focus on building a high-performance team that drives new supporter acquisition. This includes strategic planning, recruitment, training, development of commission structures, procurement and management of lead lists, and optimisation...

  • Quality Verification Agent

    7 days ago

    Randburg, Gauteng, South Africa Tracker Connect Full time

    Position SummaryIndustry:IT & InternetJob category:IT and TelecommunicationsLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroductionThe Quality Verification Agent is responsible for validating and auditing call centre agent interactions — particularly customer retention calls ("retains") — to ensure adherence to...

  • Quality Verification Agent

    7 days ago

    Randburg, Gauteng, South Africa Tracker Network Full time R250 000 - R500 000 per year

    Listing reference: track_001524Listing status: OnlineApply by: 1 December 2025Position summaryIndustry: IT & InternetJob category: IT and TelecommunicationsLocation: RandburgContract: PermanentRemuneration: Market RelatedEE position: YesIntroductionThe Quality Verification Agent is responsible for validating and auditing call centre agent interactions —...

  • Warm-Up Agents

    1 week ago

    Randburg, Gauteng, South Africa BrightFuture Connections Full time R40 000 - R60 000 per year

    We're building a Pipeline Warm-Up Team — a group of ambitious agents who will spend their first 30 days warming up leads before moving into full sales roles.If you've done lead generation or cold calling and want a real career path into sales, this is your chance.Your Role:Call and warm up prospects already in our system.Follow proven scripts and meet...

  • Installation Support Agent

    10 hours ago

    Randburg, Gauteng, South Africa Tracker Connect Full time R104 000 - R130 878 per year

    Position SummaryIndustry:IT & InternetJob category:Customer ServiceLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:NoIntroductionTracker requires the services of Installation Support Agents in the Scheduling division, based at the Head Office in Johannesburg. The candidates will be required to ensure Customer Service Standards are...

  • Installation Support Agent

    6 days ago

    Randburg, Gauteng, South Africa Tracker Network Full time R200 000 - R400 000 per year

    Listing reference: track_001529Listing status: OnlineApply by: 3 December 2025Position summaryIndustry: IT & InternetJob category: Customer ServiceLocation: RandburgContract: PermanentRemuneration: Market RelatedEE position: NoIntroductionTracker is seeking an Installation Support Agent to join the Installation Support division at our Head Office. The...

  • Installation Services Supervisor

    2 weeks ago

    Randburg, Gauteng, South Africa Tracker Network Full time R900 000 - R1 200 000 per year

    Listing reference: track_001488Listing status: OnlineApply by: 13 October 2025Position summaryIndustry: IT & InternetJob category: SupervisingLocation: RandburgContract: PermanentRemuneration: Market RelatedEE position: YesIntroductionTracker requires the services of a Supervisor in the Installation Support department situated at the Tracker head office...

  • Installation Services Supervisor

    2 weeks ago

    Randburg, Gauteng, South Africa Tracker Connect Full time R900 000 - R1 200 000 per year

    Position SummaryIndustry:IT & InternetJob category:SupervisingLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroductionTracker requires the services of a Supervisor in the Installation Support department situated at the Tracker head office based in Johannesburg. The Supervisor is responsible for managing staff, handling...

  • National Emergency Control Centre Shift Supervisor:

    6 days ago

    Randburg, Gauteng, South Africa Tracker Network Full time R4 000 000 - R7 000 000 per year

    Listing reference: track_001530Listing status: OnlineApply by: 3 December 2025Position summaryIndustry: Telecommunication ServicesJob category: Telecommunication and Mobile SystemsLocation: RandburgContract: PermanentRemuneration: Market RelatedEE position: NoIntroductionTracker requires the Services of a Supervisor National Emergency Control Centre Call at...