Horse Racing VIP Account Manager, SA
1 day ago
Horse Racing VIP Account Manager
10bet South Africa is looking for a passionate & experienced Horse Racing Account Manager to lead player engagement and product excellence within our horse racing vertical. This role blends player account management and deep product knowledge, ensuring an exceptional experience for every racing enthusiast.
You'll manage and grow key player relationships, understand betting behaviours, and provide expert insights that enhance our horse racing product. Working closely with trading, product, marketing, and risk teams, you'll help shape a market-leading racing experience that drives retention and performance.
Key Responsibilities:
- Build and maintain meaningful relationships with key horse racing players.
- Provide insights to improve product features, promotions, and customer experience.
- Analyse player activity and product metrics to identify growth opportunities.
- Collaborate with teams to optimize horse racing offerings (pre-race & in-play).
- Stay current on racing markets, events, and competitor activity.
Requirements:
Requirements:
- 10+ years' experience in betting, gaming, or sportsbook (with predominant experience with horse racing).
- Proven player account management or VIP relationship experience.
- Strong analytical, communication, and stakeholder management skills.
- Deep knowledge of horse racing markets, odds, and betting behaviour.
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