VIP Host

2 weeks ago


Johannesburg, Gauteng, South Africa Goldrush Full time R600 000 - R1 200 000 per year

VIP Host

The role is well suited to candidates with prior experience managing VIP players within the iGaming industry.

Responsibilities:

●      Build, manage and grow strong relationships with a portfolio of Goldrush Gaming Group VIP customers across multiple channels (phone, email, in-person)

●      Act as the main point of contact for VIP customers, building strong, trusted relationships and ensuring all interactions are handled with professionalism and discretion.

●      Design, implement, and continuously optimise the VIP programme, including rewards, promotions, and engagement strategies.

●      Monitor and analyse player activity, preferences, and feedback to identify growth opportunities and enhance retention.

●      Understand player profiles and behaviour to proactively tailor rewards, offers, and exclusive experiences.

●      Coordinate with internal teams – including CRM, marketing, operations and customer service – to deliver a seamless and consistent VIP experience.

●      Host and attend premium local and international events, both virtually and in person, as part of the wider player engagement strategy.

●      Analyse player performance and behaviour to provide regular reports and insights, with a view to increasing customer satisfaction.

●      Provide detailed reports and insights to leadership on VIP performance, trends, and KPIs.

Requirements:

● years of experience in a VIP management, account management, or high-level customer relationship role within the iGaming or entertainment industry.

●      Proven success in managing high-value client relationships and achieving retention/revenue goals.

●      Strong analytical skills with the ability to interpret player data and turn insights into action.

●      Excellent communication, interpersonal, and negotiation skills.

●      Comfortable working in a fast-paced, results-driven environment.

●      Flexible to work varying hours that may include public holidays and weekends, with frequent travel to events or meet clients.

Salary

·       
TBC



  • Johannesburg, Gauteng, South Africa Louis Vuitton Full time R150 000 - R250 000 per year

    PosteAs a Louis Vuitton Host you will be an ambassador of the brand, initiating the process of building a warm, genuine relationship with our Clients. The Host is our Client's first point of contact within the store and sets the tone for their experience while they are with us. Through active listening you will discover the Client's needs and offer direction...

  • Receptionist

    2 days ago


    Johannesburg, Gauteng, South Africa JLL Full time R19 400 - R57 000 per year

    This role is primarily a hosting role requiring standing, walking and hosting visitors during the day (1 hour at a time minimum). Role is based in the lobby, reception areas across building and meeting room floors where moving around the floor is a necessity to ensure each meeting room is attended to (up to 20 meeting rooms per floor) and visitors are hosted...

  • Gaming Ambassador

    1 week ago


    Johannesburg, Gauteng, South Africa The Good Human (Pty)Ltd Full time R200 000 - R600 000 per year

    Key ResponsibilitiesSuccessful Gaming Ambassadors:Manage and grow high-end customer loyalty with appropriate recognition for their needs and valueMaintain records and measure trends of high-end guest activitiesCo-ordinate and host VIP functions and hospitality eventsProvide efficient and friendly customer service to Privé guests (face-to-face and...


  • Johannesburg, Gauteng, South Africa Luno Full time R500 000 - R1 200 000 per year

    About us:Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We're committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.Since 2013, we've helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting...

  • Vip Host

    2 weeks ago


    Johannesburg, South Africa Specd Full time

    **JOB DESCRIPTION** **Job Title**:VIP Host **Reports to**:VIP manager **Essential functions**: - To coordinate Club bookings and special requests for high end VIP bases.- To build relationships and manage the overall experience of assigned VIP players.- To communicate with assigned players on a daily/weekly/monthly basis.- To host events, coordinate VIP...


  • Johannesburg, South Africa The Good Human (Pty)Ltd Full time

    Job Purpose: The Mandarin-Speaking VIP Executive Host is responsible for delivering exceptional guest service to high-value clients, including international patrons, with a particular focus on Mandarin-speaking guests. This role involves building strong relationships, ensuring a seamless experience for VIP guests, and promoting customer loyalty while driving...

  • Vip Host

    1 week ago


    Johannesburg, South Africa Initiate international Full time

    We have an AMAZING career opportunity for a **VIP Host** to join a leading online sports betting company in **Johannesburg**. You will be responsible for implementing their VIP customer program and will be the point of contact for VIP customers. Does this **job** sound like the perfect challenge for you? Keep reading! Your key **job** responsibilities as...

  • Vip Manager

    2 weeks ago


    Johannesburg, South Africa Specd Full time

    **JOB DESCRIPTION** **Job Title**:VIP Manager **Reports to**:National Marketing Manager **Essential functions**: - To actively manage the VVIP client base for the company. - To oversee Host team performances, rosters, events, budgets, and targets. - To provide management with weekly reports on each hosts activity. - To identify new VIP opportunities for...


  • Johannesburg, South Africa Liham Consulting Pty (Ltd) Full time

    Job Description:Co-ordinating and hosting VIP functions and hospitality events.Maintaining records and measuring trends of VIP guest activities.Providing efficient and friendly customer service to guests face-to-face and telephonicallySupplying prompt and complete information about all services and benefits on the propertyManaging and growing high-end...


  • Johannesburg, South Africa Ideal Candidates Full time

    VIP Services Ambassador- Your fluency in mandarin essential!Manage and grow high-end customer loyalty with appropriate recognition for their needs and valueMaintain records and measure trends of VIP guest activitiesCo-ordinate and host VIP functions and hospitality eventsProvide efficient and friendly customer service to Privé guests (face-to-face and...


  • Johannesburg, South Africa Ideal Candidates Full time

    VIP Services Ambassador- Your fluency in mandarin essential! Manage and grow high-end customer loyalty with appropriate recognition for their needs and value Maintain records and measure trends of VIP guest activities Co-ordinate and host VIP functions and hospitality events Provide efficient and friendly customer service to Privé guests (face-to-face and...

  • Potential VIP Host

    4 days ago


    Johannesburg, Gauteng, , South Africa Dream Team Gaming Full time R250 000 - R500 000 per year

    Overview & Purpose:At Dream Team Gaming, we power up the excitement by managing four online casino brands in the industry. The Player Developer is responsible for building and maintaining relationships with Loyal Players to enhance their gaming experience and maximize their engagement. As part of the Player Development & Management team this role focuses on...


  • Johannesburg, South Africa Louis Vuitton Full time

    **Position**: - As a Louis Vuitton Host you will be an ambassador of the brand, initiating the process of building a warm, genuine relationship with our Clients. The Host is our Client’s first point of contact within the store and sets the tone for their experience while they are with us. Through active listening you will discover the Client’s needs and...


  • Johannesburg, South Africa Initiate international Full time

    A premium South African betting site have an amazing career opportunity for a **Retention Marketing Manager** to join their team in **Johannesburg**. You will be responsible for the development and maintenance of the online gaming and sports betting customer journey and lifecycle management processes. Does this **job** sound like the perfect challenge for...