Dynamics 365 CRM Consultant

3 days ago

Johannesburg Metropolitan Area, South Africa Skywaves Rise Full time R90 000 - R120 000 per year

Role: Microsoft Dynamic 365 Platform Consultant

Location: Cape Town or Johannesburg

Type: Contract

Mode: Hybrid

Technical Skills:

  • Strong knowledge of out of box Microsoft Dynamics 365 Customer Service, Field Service, Sales and Marketing modules.
  • Experience with Power Platform including Power Apps, Power Automate, Power BI (preferred) and Atlassian JIRA suite (advantageous).
  • Familiarity with Co-Pilot Dataverse, Azure Logic Apps and custom connectors.
  • Understanding of integration tools (e.g., KingswaySoft, Azure Integration).
  • Basic knowledge of JavaScript, C#, AI tools, Plugins Customer Insights and Customer Voice is advantageous.

Qualification:

  • Microsoft certifications MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant required.
  • Microsoft certifications MB-280 Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate advantageous
  • 4 to 6 years of experience in Dynamics 365 CRM consulting and implementation.

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