Microsoft Dynamics Consultant

5 days ago

Johannesburg Metropolitan Area, South Africa Samaha Consulting Full time R1 000 000 - R2 500 000 per year

Location: person to be based in Cape Town or Johannesburg. The person would be required to be in the office 3 times week.

Microsoft Dynamics 365 and Power Platform Consultant JD:

  • Solution Design & Implementation
  • Analyse client business processes and requirements.
  • Design and configure Dynamics 365 solutions that use the Customer Service, Field Service, Sales and Marketing modules in line with Microsoft Dynamics and general IT best practices. Produce detailed solution documentation and ensure integration with all Santam systems.
  • Ensure solutions are presented to and approved by the relevant Santam, Sanlam and Dynamics 365 design forums.
  • Customise entities, workflows, business rules and forms.
  • Client Engagement & Advisory
  • Conduct workshops and discovery sessions with stakeholders.
  • Provide strategic guidance on CRM best practices and digital transformation.
  • Act as a trusted advisor to clients throughout the lifecycle of the project.
  • Cultivate and manage objective working relationships with a variety of stakeholders.
  • Project Delivery
  • Participate in full project lifecycles: project planning, requirements gathering, design, development, testing, deployment and support.
  • Collaborate with developers, testers and project managers to ensure successful delivery.
  • Ensure solutions are scalable, secure and aligned with Microsoft standards.
  • Monitor and track progress to ensure delivery of all planned commitments and keep the stakeholders informed
  • Consult in the provision of cost estimates
  • Identification of potential risks / issues and give input into the risk plan
  • Training & Documentation
  • Review and provide insight in the creation user manuals, training materials and conduct end-user training sessions.
  • Provide post-implementation support and troubleshooting.
  • Continuous Improvement
  • Stay current with Microsoft Dynamics 365 updates and roadmap.
  • Recommend enhancements and new features to improve client systems.
  • Housekeeping
  • Facilitate effective knowledge transfer to all team members.
  • Department standards and processes are adhered to.
  • Mentor and guidance of junior resources.

Technical Skills:

  • Strong knowledge of out of box Microsoft Dynamics 365 Customer Service, Field Service, Sales and Marketing modules.
  • Experience with Power Platform including Power Apps, Power Automate, Power BI (preferred) and Atlassian JIRA suite (advantageous).
  • Familiarity with Co-Pilot Dataverse, Azure Logic Apps and custom connectors.
  • Understanding of integration tools (e.g., KingswaySoft, Azure Integration).
  • Basic knowledge of JavaScript, C#, AI tools, Plugins Customer Insights and Customer Voice is advantageous.

Qualification:

  • Microsoft certifications MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant required.
  • Microsoft certifications MB-280 Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate advantageous
  • 4 to 6 years of experience in Dynamics 365 CRM consulting and implementation.

  • Microsoft Dynamics Consultant

    5 days ago

    Johannesburg Metropolitan Area, South Africa Ampstek Full time R1 200 000 - R3 600 000 per year

    Position: Microsoft Dynamics Consultant (Power Platform & CRM)Position type: Contract (Onsite)Location: Johannesburg or Cape Town, SAJob Description:Microsoft Dynamics 365 and Power Platform Consultant JD:Solution Design & ImplementationAnalyse client business processes and requirements.Design and configure Dynamics 365 solutions that use the Customer...

  • Microsoft Dynamics Consultant

    1 week ago

    Johannesburg Metropolitan Area, South Africa Penta Consulting Full time R900 000 - R1 200 000 per year

    We're looking for ahands-on Dynamics 365 CRM Developerto help build and enhance ourlead management platformusing Microsoft Dynamics 365. You'll work closely with a dynamic team to deliver automation, streamline integrations, and create a seamless lead lifecycle experience.Location: Johannesburg (5 days on site)What You'll Do:Design and optimize lead...

  • Microsoft Dynamics Consultant

    2 days ago

    Johannesburg Metropolitan Area, South Africa Skywaves Rise Full time US$1 500 000 - US$2 500 000 per year

    Technical Skills:Strong knowledge of out of box Microsoft Dynamics 365 Customer Service, Field Service, Sales and Marketing modules.Experience with Power Platform including Power Apps, Power Automate, Power BI (preferred) and Atlassian JIRA suite (advantageous).Familiarity with Co-Pilot Dataverse, Azure Logic Apps and custom connectors.Understanding of...

  • Dynamics 365 CRM Consultant

    5 days ago

    Johannesburg Metropolitan Area, South Africa Skywaves Rise Full time R90 000 - R120 000 per year

    Role: Microsoft Dynamic 365 Platform ConsultantLocation: Cape Town or JohannesburgType: ContractMode: HybridTechnical Skills:Strong knowledge of out of box Microsoft Dynamics 365 Customer Service, Field Service, Sales and Marketing modules.Experience with Power Platform including Power Apps, Power Automate, Power BI (preferred) and Atlassian JIRA suite...

  • Microsoft Dynamics Consultant

    2 weeks ago

    Johannesburg, South Africa Zensar Technologies Full time

    Role : Dynamics 365 CRM Developer Location : Johannesburg Duration : 6 Months Renewal About Zensar Technologies We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile, and competitive. Our success in South Africa for 24 years...

  • Microsoft Dynamics 365 CRM Support Consultant

    4 days ago

    Johannesburg, South Africa SoluGrowth (Pty) Ltd. Full time

    SoluGrowth is looking for Microsoft Dynamics 365 Support Consultant for post-implementation support. This is a 3 year fixed -term contract role. RESPONSIBILITIES - Microsoft Dynamics CRM 365 Support and Maintenance - Configuration of escalations and workflows - Customization of reports - Attending to technical problem - Integration with other systems; and...

  • Microsoft Dynamics CRM Developer

    7 days ago

    Johannesburg, South Africa Blue Pearl Full time

    Join to apply for the Microsoft Dynamics CRM Developer role at Blue Pearl 2 days ago Be among the first 25 applicants Join to apply for the Microsoft Dynamics CRM Developer role at Blue Pearl Job DescriptionWe are seeking a talented and experienced Microsoft Dynamics CRM Developer to join our client. The ideal candidate will have a strong background in...

  • Microsoft Dynamics 365 Supply Chain Management Consultant

    5 days ago

    Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R1 000 000 - R3 000 000 per year

    Job purpose:The role of the Microsoft Dynamics 365 Supply Chain Management Consultant is to help clients integrate their ERP system with 3PL, logistics and warehouse management systems. In this role you will be responsible for implementing and supporting Sales Order Processing in MS Dynamics 365, Warehouse Management in MS Dynamics 365 or Inventory Control...

  • Microsoft Dynamics 365 Supply Chain Management

    2 weeks ago

    Johannesburg, South Africa Boardroom Appointments Full time

    **Job purpose**: The role of the Microsoft Dynamics 365 Supply Chain Management Consultant is to help clients integrate their ERP system with 3PL, logistics and warehouse management systems. In this role you will be responsible for implementing and supporting Sales Order Processing in MS Dynamics 365, Warehouse Management in MS Dynamics 365 or Inventory...

  • Microsoft 365 Full Stack Developer

    1 week ago

    Johannesburg Metropolitan Area, South Africa SenzileNextech Consulting Full time R600 000 - R1 200 000 per year

    Position OverviewWe are seeking an experienced Full Stack D365 Finance & Operations Developer to join our enterprise development team. The successful candidate will be responsible for developing, customizing, and maintaining solutions within Microsoft Dynamics 365 Finance & Operations while building modern web applications using React/Angular and C# backend...