Senior Store Manager

5 days ago

Cape Town, Western Cape, South Africa The Foschini Group Full time R400 000 - R800 000 per year
Description

Responsibilities:  

  • Driving turnover to ensure achievement of targets 
  • Controlling expenses 
  • Managing stock losses to ensure shrinkage is in line with the Company standard 
  • People management, including recruitment, development of staff, employee relations, performance management 
  • Executing in-store merchandising strategy and standards 
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

     


Qualifications: 

  • A Matric certificate. 
  • Minimum 8 years retail experience with a minimum of 3 years senior store leadership experience. 


Skills:  

  • An excellent leader and business manager 
  • High flexibility and ability to adapt to different customers and situations. 
  • A high sense of urgency with demonstrated ability to work independently. 
  • High flexibility and ability to adapt to different customers. 
  • An outstanding leadership, interpersonal and communication skills. 
  • Ability to work a flexible schedule to meet the needs of the business. 
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 
  • Figure and admin orientated 
  • Management Experience 
  • Organised and thorough 
  • An excellent leader and business manager 
  • Profit and turnover driven 
  • Able to manage risk within the store 
  • Strategic Sales Planning 
  • Managing the Sales Process 
  • Customer Value Management 


Competencies and Behaviours for success:
  • Customer Focus - understands, anticipates, and meets the needs and expectations of customers
  • Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
  • Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
  • Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
  • Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
  • Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
  • Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

#LI-SB1


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