Store Manager

2 days ago

Cape Town, Western Cape, South Africa Boardroom Appointments Full time R104 000 - R208 000 per year


Store Manager - Durbanville, Western Cape

Qualifications and Experience

  • Grade 12 (Matric) certificate or equivalent qualification; a tertiary qualification will be an advantage
  • 3-5 years of experience as a retail store manager or assistant manager, preferably in the FMCG retail industry, leading a team
  • Proven track record of achieving sales targets and delivering excellent customer service
  • Knowledge of retail operations, including inventory management, merchandising, and store procedures
  • Valid drivers license; own vehicle preferred

Key Responsibilities

  • Drive and promote sales by ensuring world-class customer service
  • Ensure excellent customer service standards are maintained at all times
  • Maintain outstanding store standards by following the companys merchandising standards, promoting stock, managing stock, and optimizing product availability and presentation with correct pricing
  • Assist in the receiving of stock, stock counts, managing expiry dates, and condition of stock
  • Recruit, train, and manage a high-performing team while building and supporting the Company's Culture
  • Manage cash, including preparing floats, daily banking, and providing cashier support
  • Manage team performance through training, coaching, and development
  • Maintain and adhere to all health and safety processes and regulations, ensuring hygiene requirements and food quality and safety standards are followed
  • Analyze store sales data and identify opportunities for growth and improvement
  • Oversee store operations, including opening and closing procedures, and security
  • Build and maintain positive relationships with customers, vendors, and stakeholders

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