Patient Services Administrator- Frontdesk
7 days ago
Our client, who runs a busy, well-established healthcare facility in Maokeng, Tembisa, is looking for a dedicated
Patient Services Administrator
to join their team full-time
(onsite)
. This frontline role is key to ensuring a smooth, respectful, and professional experience for every patient who walks through the door. It combines reception duties, basic billing support, patient communication, and coordination across the clinical and administrative team.
Key Responsibilities
- Welcome and register patients with professionalism and empathy
- Capture patient details and ensure accurate record-keeping
- Submit and track medical aid and private patient claims
- Coordinate with the Billing and Accounts Officer to resolve payment issues
- Assist with appointment scheduling, follow-ups, and patient communication
- Maintain a clean, organised, and patient-ready reception space
- Uphold confidentiality, professionalism, and excellent service at all times
Minimum Requirements
- Matric / Grade 12
- Minimum 1 year of experience in a medical, dental, optometry, or healthcare practice
- Basic knowledge of medical aid billing or claims submission
- Excellent communication and interpersonal skills
- Proficient in data entry, email, and general admin systems
- Ability to work under pressure in a busy clinical environment
The Ideal Candidate is
- Warm, respectful, and service-oriented
- Organised and detail-focused
- Comfortable working in a structured, high-paced clinical setting
- Committed to delivering a top-tier patient experience
To Apply:
Please send your CV and a short motivation letter to
with the subject:
"Patient Services Administrator – Maokeng".
Only shortlisted candidates will be contacted.
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