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Operations Assistant

3 weeks ago

Pretoria, Gauteng, South Africa XCO Group (Pty)Ltd Full time R20 000 - R250 000 per year

Company Description

With over 35 years of experience in brand customization, XCO Group (Pty) Ltd specializes in supplying innovative and high-quality products and services in sportswear, workwear, branding, promotional items, and digital marketing solutions. Having evolved from a sports retail store in 1987, the company now services a diverse clientele including schools, corporations, universities, government organizations, and professional athletes. With an extensive manufacturing infrastructure and a broad catalog of over 180,000 products from 90+ brands, XCO Group stands out for its commitment to quality, value, and customer satisfaction. Recognized as a leading team wear supplier in Africa, XCO Group is headquartered in Pretoria and continues to expand its offerings to meet diverse client needs.

Role Description

This is a full-time, on-site Operations Assistant role based in Pretoria. The Operations Assistant will support operational functions by ensuring smooth daily processes, assisting with implementing workflow improvements, and managing logistics. Responsibilities also include maintaining open and effective communication within teams, providing excellent customer service, and overseeing operational documentation to ensure accuracy and compliance. The role requires close coordination with cross-functional departments to meet organizational goals efficiently.

Qualifications

  • Strong skills in Operations and Operations Management to ensure efficient workflow and process improvement
  • Proficiency in Analytical Skills for data interpretation, problem-solving, and identifying areas of optimization
  • Excellent Communication and interpersonal skills for effective team collaboration and stakeholder engagement
  • Proven experience in Customer Service to address client needs and maintain high satisfaction
  • Attention to detail and the ability to manage multiple tasks simultaneously
  • Proficiency with operational and productivity tools
  • Experience in logistics, inventory, or supply chain management is a plus
  • Degree or diploma in business administration, operations management, or a related field preferred