Assistant Dispatchers

12 hours ago

Pretoria, Gauteng, South Africa Dynamic power engineering Full time R72 000 - R78 000 per year

Position Title: Assistant Dispatcher – Generators

Reporting to: Dispatcher or Operations Supervisor

Main Purpose of the Role:

To assist the Dispatcher in coordinating, scheduling, and monitoring the movement, delivery, and return of generators to various sites, ensuring efficient operations, timely service delivery, and accurate record-keeping.

Key Roles and Responsibilities:

1. Dispatch Coordination

  • Assist in scheduling generator deliveries, installations, collections, and relocations based on operational requirements.
  • Ensure all dispatch instructions are clearly communicated to drivers and technicians.
  • Verify that generators are assigned correctly according to site capacity and client requirements.
  • Assist in route planning to optimize time, cost, and fuel efficiency.

2. Documentation and Record Keeping

  • Maintain up-to-date dispatch logs, trip sheets, and job cards.
  • Capture delivery, collection, and fuel records accurately on dispatch systems.
  • File generator movement records, ensuring traceability of all units.
  • Verify that all dispatch documentation (job cards, inspection sheets, delivery notes) is completed correctly before and after dispatch.

3. Generator and Fleet Monitoring

  • Track generator movements in real-time and update the dispatcher or supervisor on progress.
  • Report generator breakdowns, delays, or incidents immediately to the supervisor.
  • Ensure all generators dispatched are in good condition, serviced, and have sufficient fuel levels.
  • Check vehicle and trailer readiness before dispatch (roadworthy, licensed, and clean).

4. Communication and Coordination

  • Communicate with site supervisors, drivers, and technicians to ensure smooth coordination of generator movements.
  • Provide clients with accurate updates on generator dispatch and delivery status when required.
  • Relay information from drivers to management regarding site conditions or client concerns.

5. Compliance and Safety

  • Ensure all safety protocols are followed during loading, transport, and installation of generators.
  • Assist in conducting pre-dispatch safety checks.
  • Report any non-compliance, damage, or hazards to the dispatcher or safety officer.

6. Administrative Support

  • Assist in preparing daily, weekly, and monthly generator movement reports.
  • Support the dispatcher with stock counts, generator utilization reports, and fuel consumption data.
  • Follow up on outstanding documents or generator returns from sites.

7. Customer Service

  • Ensure professional communication with internal and external clients.
  • Support in resolving minor complaints or dispatch-related issues quickly and effectively.

Skills and Competencies Required

  • Strong organizational and communication skills
  • Attention to detail and accuracy
  • Basic technical understanding of generator operation
  • Ability to work under pressure and in a fast-paced environment
  • Teamwork and problem-solving ability
  • Dangerous goods certificate required
  • PDP with 3 years of driving experience

Job Type: Full-time

Pay: R6 000,00 - R6 500,00 per month

Work Location: In person

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