Administrator

2 days ago

Soweto, Gauteng, South Africa Discovery Limited Full time R104 000 - R156 000 per year

Discovery Life
*Funeral Policy Administrator
About Discovery*
Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Life
Discovery Life is an ever growing fast paced and dynamic environment that provides innovative risk assurance to individual clients. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders. It is important for our employees to provide a world class service to our internal and external clients, thereby ensuring long and sustainable relationships .

Key Purpose
The primary purpose of the role is to support the administration of individual funeral policies. Discovery Life has an outsource partner who administers the policies, but our clients and financial advisors need support to ensure timely and accurate processing. The policy Administrator will work with the outsource service provider based on established procedures, and maintain reports as prescribed.

Key Outputs

  • Provide customer service to direct clients (attend to inquiries such as: Add or delete lives assured, update premium collection mandate, update contact and/ or beneficiary details, dispatch policy information, provide forms (e.g., Claims) and assist in how to complete forms and route them, etc.).
  • Assist clients and financial advisors with credit control queries (provide statements, payment arrangements, refunds, etc.).
  • Attend to customer complaints and route escalations to TL/ Manager.
  • Support financial advisors with 'How to' information in relation to the individual funeral product.
  • Prepare and dispatch reports (weekly/ monthly / daily) to financial advisors and Franchises.
  • Maintain prescribed reports and statistics.

Personal Attributes And Skills
The successful candidate will be expected to perform on, but not be limited to the following competencies:

  • Logical, analytical problem-solving ability.
  • N umeracy (ability to work with numbers).
  • Excellent interpersonal skills.
  • Excellent verbal and written communication skills.
  • Ability to take accountability, responsibility and ownership.

Qualification & Experience

  • Completed Matric (Grade 12)
  • Customer service experience (advantageous)
  • Post matric qualification (advantageous)
  • Computer skills: Microsoft Word, Excel, Outlook

EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

  • Administrator

    1 week ago

    Soweto, Gauteng, South Africa Teraco – A Digital Realty Company Full time R48 000 000 - R65 000 000 per year

    Teraco Data Environments2025/11/27 GautengJob Reference Number:Ad_JB1Department:Legal & ComplianceBusiness UnitIndustry:Information TechnologyJob Type:PermanentPositions Available:1Salary:Market RelatedWe are seeking a proactive and diligent Administrator on a permanent basis to support a fast-paced inhouse Legal & Compliance team.Job DescriptionMAIN...

  • Administrator

    1 week ago

    Soweto, Gauteng, South Africa Teraco Full time R100 000 - R200 000 per year

    MAIN FUNCTIONS OF THE JOBAct as a central point of contact and co-ordination between internal and external stakeholders;Provide administrative support and assistance to the Legal & Compliance team, ensuring applicable policies, processes and governance frameworks are applied;Preparing reports, presentations, and other documents, as well as maintaining...

  • Senior Administrator

    2 weeks ago

    Soweto, Gauteng, South Africa Smart Homes Full time R699 200 - R923 200 per year

    Company DescriptionSmart Homes redefines modern living by providing advanced smart home solutions from industry-leading brands such as Aqara, Shelly, Sonoff, and Homey. Built on the pillars of security, efficiency, comfort, and personalization, Smart Homes offers products like smart locks, cameras, thermostats, and AI-powered systems for enhanced living. By...

  • Unit Administrator

    2 weeks ago

    Soweto, Gauteng, South Africa Smollan Full time R140 000 - R240 000 per year

    Administrative & Communication Management|Manage all incoming and outgoing correspondence, including emails, mail, and internal memos Maintain an organized filing system (digital and physical) for store records, policies, and contracts Coordinate and schedule meetings, appointments, and training sessions for staff and management Prepare operational reports,...

  • Spark Administrator

    2 weeks ago

    Soweto, Gauteng, South Africa Paracon Full time R1 200 000 - R2 400 000 per year

    Seeking an experienced Spark Administrator with strong Linux and Starburst/Trino skills to support large-scale data platforms in a regulated banking environment. Requires 5+ years of hands-on experience in big data infrastructure and system operations.Key ResponsibilitiesInstall, configure, and maintain Apache Spark clusters.Monitor cluster performance and...

  • Grants Administrator

    6 days ago

    Soweto, Gauteng, South Africa Interdot Solutions Full time R104 000 - R156 000 per year

    Grants Administrator (x6 Posts) People with disabilityChiawelo (Soweto), Mamelodi, Atteridgeville, Bronkhorstspruit, Diep Kloof (Soweto)An SEO is seeking six (6) Grants Administrators to provide customer service support, screen and capture applications, maintain beneficiary records, and facilitate medical bookings and assessments. The role also involves...

  • Provincial Finance Administrator

    2 weeks ago

    Soweto, Gauteng, South Africa DEMOCRATIC ALLIANCE Full time R104 000 - R208 000 per year

    The successful candidate will be responsible for:Working in close collaboration with the other Finance, Support and Field staff members to ensure effective functioning of the Finance Department's administrative processes. In order to do so, the Provincial Finance Administrator will be responsible for the following:Payment administrationSupplier...

  • HVAC Office Administrator

    6 days ago

    Soweto, Gauteng, South Africa Somewhere Full time R250 000 - R400 000 per year

    Job Title: Remote Office Administrator & BookkeeperLocation: Fully Remote Working Hours: 8:00 AM – 5:00 PM CST Employment Type: Full-timeJob OverviewWe are a rapidly growing HVAC company seeking a highly motivated and skilled Office Administrator & Bookkeeper to manage our back-office operations. This is a dynamic dual-role that requires a professional...

  • Administrator Creditors

    1 week ago

    Soweto, Gauteng, South Africa Motus Corporation Full time R120 000 - R180 000 per year

    Job Title: Administrator - CreditorsLocation: [Motus VW Vereeniging ]Salary:[Market Related]Job Description:Administrator - Creditors will be responsible for managing all aspects of the accounts payable process for the company. This includes processing and verifying invoices, ensuring timely payments to vendors, reconciling accounts, and maintaining accurate...

  • Administrator: Dealer Warranty

    1 week ago

    Soweto, Gauteng, South Africa Motus Corporation Full time R200 000 - R500 000 per year

    Job Title: Administrator -Dealer WarrantyLocation: VereenigingCompany: Motus VWJob Type: Full-timeSalary: Market RelatedJob Summary:We are seeking a detail-oriented and organized Administrator to manage the warranty claims process for our automotive dealership. The Dealer Warranty Administrator will be responsible for overseeing all warranty claims, ensuring...