Business Analyst

Business Unit: Discovery Life

Function: Business Analysis

Date: 24 Nov 2025

Discovery Life

Business Analyst (Senior)

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Life

Discovery Life is an ever growing fast-paced and dynamic environment that provides innovative risk assurance to individual clients. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders. It is important for our employees to provide a world class service to our internal and external clients, thereby ensuring long and sustainable relationships

Key Purpose

The primary function of this role is to analyze and implement Business Process-and-System enhancements for Discovery Life by facilitating and managing business initiatives in accordance with best practice and managing a team of business analysts.

Areas of responsibility may include but not limited to

• Conduct analysis to elicit and understand Business needs to produce Business requirements for System development.

• Document User-interface-, reporting-and-process enhancements, for Business process improvement and Systems enhancement initiatives, using the Enterprise Architect tool.

• Conduct root cause analysis and investigation of production defects to ensure that Discovery Life systems operate efficiently.

• Provide guidance on test plans and test strategies to Test Analysts to ensure that the Business requirements are tested effectively.

• Compile the Business case documents for new Business initiatives to be considered for addition to the Roadmap.

• Conduct Joint Application Design (JAD) sessions with stakeholders and present solutions for Business process improvement and Systems enhancement initiatives.

• Review Technical specifications for Systems design and development for Business process improvement and Systems enhancement initiatives.

• Report and provide regular updates on progress to stakeholders to manage delivery of Business initiatives.

• Review and sign-off of Business requirements documents for Business process improvement and Systems enhancement initiatives.

• Adherence to established standards of Business process Mapping (BPM) and Enterprise Architecture (EA) tool for Business process improvement and/or Systems development.

• Adherence to the agreed System Development Life Cycle (SDLC) for Systems development and automation.

• Collaborate, negotiate and co-ordinate with various stakeholders to produce and sign off Business requirements documents and Business Case documents to ensure business processes are developed and improved.

• Responsible for managing a team of business analysts to ensure delivery of Business process enhancements and Systems enhancement initiatives

Education and Experience

Essential:

• Matric
• Completed Degree/Diploma, preferably B Comm (IS) or BSC (preferably in IT) from an accredited institution
• At least 3 to 4 years Business Analysis experience at a Senior level, within the Life Insurance Industry.

Advantageous:

• Diploma in Business Analysis
• SQL

Technical Skills and Knowledge

Essential:

• System Development Life Cycle (SDLC)
• Knowledge of the Life Insurance Industry
• Wills and Estate Management Business and Systems
• Business Process Modelling techniques and methods
• Unified Modelling language (UML)
• MS Office Suite
• Analytical Skills
• Decisions making skills
• Leadership Skills

Advantageous:

Knowledge of the

• Discovery Wills and Trust Services
• Discovery Life Systems
• Enterprise Architect tool

EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.