Key Accounts Manager, Chinese-speaking

Strategic Account Manager – Underground Mining Equipment

Location: Johannesburg or Botswana

Are you ready to shape the future of mining in South Africa—and contribute to global innovation? At Epiroc, we're looking for a strategic, customer-focused professional to drive long-term partnerships and deliver value through our premium underground equipment solutions.

Note: This role requires a native-level fluency in Mandarin Chinese, as it involves managing a key account. Cultural familiarity and language proficiency are essential for effective communication and relationship-building.

What You'll Bring

Strategic Account Management

• Proven ability to manage complex accounts with multiple stakeholders
• Experience in developing and executing long-term account strategies
• Skilled in customer segmentation and value-based selling

Customer-Centric Mindset

• Deep understanding of customer operations, pain points, and KPIs
• Passion for building trust and fostering enduring partnerships

Commercial & Financial Acumen

• Strong grasp of CAPEX project dynamics, tender processes, and pricing models
• Ability to assess deal profitability and navigate complex negotiations
• Familiarity with procurement protocols in mining houses and EPCMs

Technical Expertise

• Solid understanding of underground mining methods and equipment (e.g., drill rigs, loaders, utility vehicles)
• Ability to translate technical features into customer value
• Comfortable collaborating with engineering teams and interpreting technical data

Influence & Negotiation

• Confidence in engaging senior stakeholders across mining companies, EPCMs, and OEMs
• Skilled in consultative and solution-based selling
• Ability to lead high-value contract discussions with clarity and impact

How You Work Matters

• Proactive Ownership – Drives action and accountability in complex, long-cycle environments
• Customer-Centric Thinking – Builds trust and aligns Epiroc's value with client goals
• Influential Communication – Enables effective stakeholder engagement across technical and executive levels
• Collaboration – Ensures internal alignment and external delivery success
• Persistence & Patience – Essential for managing capital sales cycles and stakeholder delays
• Integrity & Trust – Strengthens our brand and long-term relationships
• Commercial Foresight – Enhances deal quality and strategic positioning
• Adaptability – Navigates dynamic environments and diverse stakeholder needs
• Results Focus – Keeps the business growing and profitable
• Continuous Learning – Ensures relevance in a fast-evolving mining industry

Why Epiroc?

• Strategic, relationship-focused work with high-level stakeholders
• Access to innovative underground mining technologies
• Opportunity to shape the mining industry's future in South Africa and globally
• Global exposure, development, and career progression
• A respected brand and collaborative culture that values excellence and customer success

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more