Broker Support Administrator

Posting Description:

Broker Support Administrator - ROA Treaty

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Aon Re Africa is recruiting a Broker Support Administrator in the ROA Treaty team based on a hybrid basis, from our Head Office in Sandton.

The primary role of the broker support administrator is responsibility for assisting in producing and/or providing quality checks in respect of documentation and transactional activities required to support the placement of business and the day-to-day administrative support to the head of the division and/or brokers.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Produce final reinsurance documentation to confirm coverage to clients.
• Collect and analyses relevant information and prepare market submissions as well as presentations for new business and/ or renewals.
• Draft renewal proposals.
• Obtain quotations for cover from the market.
• Accompany the Brokers to client visits when required.
• Assist in tender processes and preparation for potential new clients – this includes doing research to understand clients' needs and portfolio.
• Do amendments on contract wordings, issue endorsements, send cover slips to Reinsurers and issue cover notes to Clients.
• Take ownership and initiative in resolving queries and problems efficiently.
• Prepare and update performance statistics quarterly or as required.
• Process clients' contracts and documentation on GRiDS system.
• Liaise with internal teams to follow up on invoicing, premium payments, allocation of cash, analysis of client portfolios etc.
• Get involved in claims queries when necessary.
• Submit contract documentation directly to clients and make necessary follow ups on outstanding documentation.
• Appropriate record keeping.
• Review and check reinsurance documentation to ensure that it satisfies client requirements and other regulatory standards.
• Build strong relationships with clients and reinsurers.
• Responsible for engaging in business development and/or contributing directly or indirectly to all business development efforts in Aon South Africa.

Skills and experience that will lead to success

Qualifications.

• An appropriate NQF level 5 FAIS /short-term insurance qualification.
• Preferably a relevant bachelor's degree in Maths, Statistics, Quantitative Analytics, Economics, Insurance, Risk Management and the likes.
• Be FAIS compliant for Representative, ideally including Regulatory Exam (RE5) & Commercial lines short-term insurance.
• Being a Licentiate (LIISA) &/or Associate (AIISA) or the equivalent, will be an advantage.

Knowledge.

• Have a sound knowledge in respect of reinsurance and insurance.

Skills and Attributes.

• Advanced level in MS Office (Excel, Word & Power Point)
• Proactiveness
• Analytical skills
• Well-developed interpersonal skills.
• Proven ability to work with and in teams.

Experience.

• Have 2 to 5 years' experience relevant reinsurance experiences.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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