Senior Billing Administrator
5 days ago
Please note: this is a talent pool advertisement, and the position is not currently open. While we are not actively recruiting currently, we are building a pool of skilled candidates for future opportunities. By submitting your details, you can be considered when a suitable role becomes available.
Responsibilities:
- Managing customer onboarding and the billing administrative process
- Generate and send accurate invoices/statements to student accounts on a timely basis
- Ensuring billing accuracy, completeness, compliance, and reliability
- Managing accurate, timely, and compliant billing processes
- Ensuring efficient revenue cycle management
- Resolving billing discrepancies through Fresh Service within SLA
- Providing support to revenue assurance through reconciliations
- Managing adherence to statutory and revenue assurance policies and processes
- Reporting on customer billing performance with key highlights on concerns and mitigating plans
- Being accountable for overall billing integrity and customer management
- Monitor and track bursary and discount applications and processing
- Maintain and update billing records and client information in our database
- Collaborate with internal teams to ensure timely and accurate billing
- Assist with month-end and year-end closing activities related to billing
- Prepare and analyse billing reports for management
- Masterdata process management including but not limited to transfer process, suspension process, termination process.
- Document administration management.
Education Requirements:
- Grade 12.
- B-Tech Credit management / B.Com Accounting.
Experience Required:
- Minimum of 1 years of experience in billing or a similar role
Skills Required:
- Strong attention to detail and accuracy.
- Excellent organizational and time management skills.
- Proficient in Microsoft Excel and other accounting software.
- Strong communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Knowledge of billing processes and best practices.
- Experience in a shared services environment is a plus.
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