Debtors Clerk

Listing reference: 022428

Listing status: Online

Apply by: 4 November 2025

Position summary

Industry: Pharmaceutical Sector

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Roodepoort

Contract: Fixed Term Contract

EE position: Yes

About our company

Clicks Group

Introduction

We are looking to recruit for a Debtors Clerk to work on a 9 MONTH FIXED - TERM CONTRACT for United Pharmaceutical Distributors (UPD). The role will be based in the Lea Glen branch, and will be reporting to the Debtors Supervisor (Bulk).

Job description

Job Objectives:

• Job provides administrative support to a team or Manager in the Accounts Receivable area.
• Processing invoices under the appropriate control process.
• Generating reports for accounts receivable area.
• The Clerk key role in payment application is responsible for the timely and accurate application of customer payments.
• The function includes the role of Master Data administrator responsible for and maintaining customer master data in the system.
• Clerk is responsible for responding to non-commercial customer queries.
• Archiving effectiveness.

Key Performance Areas:

The administrator role will include:

• Receiving and applying customer payments
• Post processing of bank statements
• Processing of customer deposits, letters of credit and down payments
• Research and resolution of unallocated and unidentified payments
• Proper identification and application of partial payments
• Proper identification of customer deductions
• Research and matching of unapplied credit memos
• Identification of unearned payment discounts
• Identification and write-off of small balances
• Provide invoice copies and proofs of delivery to the customer
• Identify payment terms and billing disputes
• Provide a customer statement of account to customers as needed
• Prepare and provide reporting for management
• Research and resolve unauthorized customer deductions

• Work with Customer Service, Sales and customers to resolve collection issues

• The tasks of payment application (matching, bank statements, etc)

• The tasks of deduction processing
• The tasks of customer master data maintenance (within the confines of segregation of duties)
• Support doubtful account processing
• Assist with departmental presentations on an as needed basis
• Prioritize and handle multiple projects in both an independent and team environment, for Credit Management
• The task of EDI Support Specialist
• Filing, scanning and effective archiving
• Clerk is responsible for responding to non commercial customer queries viz: Sales History, Customer Master Data, Account Status, Claims status.
• Escalates deduction to Deduction Resolution Owner for action
• Purges deductions.
• Runs reports on dispute management.

Skills & Knowledge:

• Analytical skills
• Processing accuracy
• Understanding of credit / debtors processes and dispute resolution
• Achievement focus i.e. high energy levels and commitment to end results
• Good communication skills with demonstrated clarity in both spoken and written words
• Bank reconciliation
• Analytical and judgement skills (ability to take data into information to support analytical reviews)
• Investigative and perseverance
• Fast paced

Minimum requirements

Required Minimum Qualifications & Experience:

• Matriculation with HG accounting and Mathematics
• At least 3 years' experience in credit / debtors environment in high volume FMCG / Wholesale will be advantageous
• Advanced use of MS Office (Excel & word). Power point advantageous.

Scorecard/ KPI metrics:

• Ageing of unallocated & unapplied payments
• Ageing of unresolved disputes and claims
• Processing accuracy and timelines
• Number and value of credit notes (with re-invoice and without)
• Credit insurance metrics

N.B: We endeavor to provide feedback to all candidates whenever possible, however, if you don't hear from us within 14 days from the closing date, please consider your application unsuccessful.