Accounting Team Manager

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we're insanely dedicated to creating a work environment that you look forward to every single day. That's why we invest heavily in our employee engagement, so you enjoy the tech industry's best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we're on a mission to break new ground and lead the real estate industry into a digital-first future.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 2/3 days of working from home per week. This role is based in the
Cape Town
office.
Please note, the successful candidate will be required to work partial US hours, 12pm until 8.30pm , Monday to Friday.
Position Summary
We are looking for a highly motivated and experienced Team Manager to lead and manage our Managed Services PMX Property Accounting team. This role will combine leadership and hands-on accounting responsibilities, including overseeing team performance, handling escalations, and performing day-to-day accounting functions. The ideal candidate will be an experienced leader who is outputs-driven and client-focused environment while ensuring the efficient delivery of high-quality accounting services.

Responsibilities
Functional Accounting Work:

• Preparing and maintaining client portfolio, including processing monthly reporting and ensuring deadlines are met
• Collaborate with clients or internal stakeholders to understand accounting requirements and ensure high-quality service delivery.
• Ensure that accounting processes and procedures are followed accurately and efficiently.

Team Leadership

• Lead, manage, and motivate a diverse team of accounting professionals to achieve key performance goals and objectives.
• Provide coaching, support, and guidance to team members to enhance their professional growth and ensure a positive, high-performing team environment.
• Conduct regular check-ins, performance reviews, set clear expectations, and address any team issues promptly.
• Ensure team productivity and effectiveness while fostering a collaborative and positive work culture.
• Ensure policies are adhered to and performance is managed appropriately.

Escalations & Issue Resolution

• Act as the first point of contact for escalations from the team, resolving issues in a timely and effective manner.
• Escalate unresolved issues to senior leadership, when necessary, while keeping clients and internal teams informed.

Operational Oversight

• Monitor and report on key performance indicators (KPIs) for team performance and service delivery, making adjustments as needed.
• Ensure the team adheres to deadlines and delivers accurate and timely results.
• Identify and implement process improvements to enhance efficiency and quality within the accounting function.
• Manage PTO to ensure coverage and continuity of service delivery

Stakeholder Management

• Build and maintain strong relationships with internal stakeholders to ensure their needs are met.
• Provide regular updates to internal stakeholders on accounting activities, addressing concerns and offering recommendations when needed.

Qualifications

• Education: Bachelor's degree in Accounting, Finance, or a related field.
• Experience: At least 3 years of experience in Property Accounting, with a minimum of 3 years in a leadership or team management role.

• Skills:

• Strong knowledge of accounting principles and practices, as well as financial reporting and analysis.

• Knowledge and experience providing financial reporting and other accounting processes such as AR and AP for commercial and/or residential properties
• Exceptional leadership, communication, and interpersonal skills.
• Ability to resolve conflicts and handle complex issues with professionalism.
• Strong organizational and time management skills.
• Ability to work under pressure and meet deadlines.
• Knowledge of MRI PMX software a bonus

Key Competencies

• Leadership: Capable of motivating and guiding a team toward achieving goals and maintaining high morale.
• Problem Solving: Strong analytical skills to identify issues and develop effective solutions.
• Client-Focused: Commitment to delivering exceptional client service and fostering long-term relationships.
• Adaptability: Ability to thrive in a dynamic, fast-changing work environment.
• Attention to Detail: Ensure accuracy and consistency in accounting functions and reports.

We're obsessed with making this the best job you've ever had
We want our teams to love working here, so we've created some incredible perks for you to enjoy:

• We want our staff to love working here, and so we've created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Have confidence in your health with our offered Medical Aid Scheme.
• Invest in our competitive Personal Pension plan and help set you up for your future.
• Big on family? So are we Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
• Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose
• Further your professional development with our Tuition Reimbursement Schemes
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year

MRI continues to
strive to amaze
as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI's high client experience standard and continuing our growth in the PropTech space.

Amazing growth takes amazing employees. Are you up to the challenge?

We know the
confidence gap
and
imposter syndrome
can get in the way of meeting remarkable candidates, so please don't hesitate to apply — we'd love to hear from you
As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.
Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.