Sales Team Leader

2 weeks ago

Cape Town, Western Cape, South Africa CallForce Full time R180 000 - R250 000 per year

Key Responsibilities:
Manage a team of inbound or outbound sales agents selling life and legacy, funeral, or short-term insurance products.
Drive the achievement of daily, weekly, and monthly sales targets (e.g., conversions, policy activations, premium targets).
Monitor real-time performance metrics including talk time, adherence, QA scores, and sales compliance.
Conduct regular coaching sessions, call listening, and performance feedback to improve agent capability.
Ensure 100% compliance with regulatory frameworks during all sales processes.
Collaborate with QA, Training, and Compliance departments to ensure quality and policy alignment.
Handle escalations from agents and clients, ensuring a professional and compliant resolution.
Maintain accurate records of team performance and prepare reports for management and client reviews.
Assist in recruitment, onboarding, and mentoring of new sales agents.
Drive motivation, engagement, and recognition initiatives within the team.

  • Sales Integration Team Leader

    1 week ago

    Cape Town, Western Cape, South Africa Discovery Full time R1 000 000 - R2 500 000 per year

    Discovery Connect (Cape Town)Sales Integration Team LeaderAbout Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables...

  • Team Leader

    4 days ago

    Cape Town, Western Cape, South Africa Hollywoodbets Full time R80 000 - R120 000 per year

    ResponsibilitiesBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Capita Full time R250 000 - R500 000 per year

    Supervises the day-to-day activities of a team of customer service advisers in a customer service operation.  Job title:Team LeaderJob Description:Team LeaderOur Team Leaders are the heartbeat of our business. They are responsible for building an effective team of Customer Experience Advisors, with our customers at the heart of everything we do. Team...

  • Team Leader

    1 week ago

    Cape Town, Western Cape, South Africa Customer First Solutions Full time R900 000 - R1 200 000 per year

    We are looking for a qualified Team Leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis.As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to...

  • Team Leader

    4 days ago

    Cape Town, Western Cape, South Africa ABC Worldwide Full time R90 000 - R120 000 per year

    ```html Job ListingJob Title: Team Leader - OperationsRole OverviewWe're on the hunt for a Customer Service Team Leader with a solid background in customer service management or team leadership, ideally within an international market. The role is for the greatest cat food brand in the UK so it is imperative that you are an animal lover. This role is designed...

  • Team Leader

    1 week ago

    Cape Town, Western Cape, South Africa Winning Form Full time R90 000 - R120 000 per year

    ResponsibilitiesBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our...

  • Sales Team Lead

    1 week ago

    Cape Town, Western Cape, South Africa Merchants Full time R120 000 - R180 000 per year

    About the RoleWe are looking for a dynamic and driven Sales Team Leader to manage and inspire a high-performing team in a 24/7 sales environment.You'll be responsible for driving results, maintaining exceptional service standards, and leading a motivated team that thrives under pressure and around the clock.If you're a natural leader with a passion for...

  • Team Leader

    5 days ago

    Cape Town, Western Cape, South Africa Hollywoodbets Full time R250 000 - R400 000 per year

    ResponsibilitiesBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our...

  • Future Sales Leaders

    1 week ago

    Cape Town, Western Cape, South Africa Delta-v Full time R250 000 - R500 000 per year

    Are you a recent graduate looking to start your career in sales? Do you want to work with international tech companies, develop real sales expertise, and fast-track your path into leadership?At Delta-v, we build and manage SDR teams for fast-growing SaaS and FinTech startups. From our Claremont office in Cape Town, we provide the tools, training, and...

  • Team Leader

    4 days ago

    Cape Town, Western Cape, South Africa Winning Form Full time R120 000 - R240 000 per year

    ResponsibilitiesBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our...