Engagement & Sales Manager – Call Center & Digital

3 days ago

Durban, KwaZulu-Natal, South Africa Talksure Full time R250 000 - R500 000 per year

Talksure SA is seeking a dynamic Engagement & Sales Manager to lead our call center and digital sales operations. This role is perfect for a results-driven professional who thrives in both client engagement and digital growth. You will play a key role in driving sales performance, managing stakeholder relationships, and boosting brand visibility across multiple platforms.

Key Responsibilities:

  • Drive sales strategies across call center and digital channels.

  • Build and manage strong client and stakeholder relationships.

  • Lead, coach, and motivate call center teams to achieve targets.

  • Oversee digital campaigns, online promotions, and engagement initiatives.

  • Analyze sales performance and provide insights to improve conversions.

  • Collaborate with Marketing, Operations, and Customer Success teams.

Requirements:

  • 3–5 years' experience in sales, account management, or business development (call center/BPO/digital environment).

  • Strong knowledge of call center operations and digital engagement strategies.

  • Proven ability to meet and exceed sales targets.

  • Excellent communication, negotiation, and leadership skills.

  • Experience with CRM and digital sales platforms.

  • Bachelor's degree in Business, Marketing, or related field (preferred).

What We Offer:

  • Competitive salary and performance incentives.

  • Opportunities for professional growth and leadership.

  • A dynamic, innovative, and supportive work environment.

We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.

Thank you for choosing us as your employer of choice. Please note that only suitably qualified candidates will be considered. If you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavors.

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