Outbound Delivery Lead

Lead: Delivery and Outbound Operations

HeyThere, Cape Town (Remote-Friendly)

Co-pilot the build of the delivery engine with the founder. Then own it.

The Mission

HeyThere was born out of a simple truth: too many great businesses never get their shot. Not because the founders lack vision. Not because the product is weak. But because growth, the heartbeat of every company, is left for later. And later never comes.

We all know the story. A founder with fire in their gut. A product that should change the game. But no support. No momentum. No one helping them step boldly into the market. Slowly, the dream fades. The spark dies out. Another story unfinished.

HeyThere exists to rewrite that ending.

We step in as the growth engine that founders can trust. We generate pipeline. We create momentum. We give them the lift they need to fly higher than they thought possible. The model is proven. The results speak for themselves.

Now we are searching for someone who wants to help build something bigger than a job. Someone who sees the chance to take a working machine and turn it into a force. Someone who wants to operate, shape, refine and ultimately own the delivery engine that powers founder success.

If you are driven by challenge, by craftsmanship, and by the thrill of building something that matters, then step forward.

This is your cockpit. This is your mission. And the runway is open.

What You Will Build and Run

Together first, then independently

1. Delivery Engine and Campaign Execution

You will co-design and manage:

• Prospecting workflows
• Messaging workflows
• Campaign launch processes
• Follow-up systems
• Inbox and response management
• Reporting and QA

Your fingerprints will be on every part of the delivery machine.

2. Operational Systems and Structure

You will help further architect the operational backbone:

• ClickUp workspace including Growth CRM, Delivery and Campaign Cycles
• SOPs, playbooks and frameworks
• Automation flows
• Dashboards and performance tracking
• Tooling ecosystem including Sales Navigator, Lemlist and Notion

3. Client Success and Account Outcomes

You will become the trusted point of contact who:

• Ensures every client gets clarity and communication
• Drives ROI through consistent optimisation
• Troubleshoots issues before clients notice
• Manages expectations and guides strategy

4. Future Leadership and Scaling Potential

You will not step into a large team on day one.

But you will be expected to show the qualities of someone who can build and lead one as we scale.

Over time, you will help shape and grow a delivery team that may include SDRs, VAs, interns, and specialised contractors.

Your decisions and standards will set the foundation for how that future team operates.

We are looking for someone who learns fast, communicates clearly, elevates those around them, and naturally steps into leadership as the opportunity grows.

Who You Are

Values and traits that matter here

1. Takes ownership
2. You see what needs doing and make it happen without waiting for permission.
3. Mastered outbound
4. You understand ICPs, messaging, delivery, and client expectations at a deep practical level, and you analyse past data to improve results continuously.
5. Learns fast
6. You adapt quickly, solve problems early and stay calm when things shift.
7. Communicates clearly
8. You keep things simple, honest and aligned for clients and the team.
9. Challenges assumptions
10. You question ideas, processes and strategies to make them stronger.
11. Works with discipline
12. You execute consistently and do not bring chaos into the operation.

Skills That Make You Effective

1. CRM and delivery management
2. You keep campaigns, clients, data and workflow organised and moving.
3. Strong outbound fundamentals
4. You are skilled in prospecting, ICP development, messaging and refining strategy based on performance data.
5. Sales tools proficiency
6. You know how to use LinkedIn Sales Navigator, inbox management tools and core outbound systems properly.
7. Clear communication
8. You write and speak with clarity, keep clients aligned, and simplify complex ideas.
9. Critical thinking and problem solving
10. You break down issues quickly, make rational decisions, and adjust without noise.
11. Emotional intelligence
12. You read situations well, manage expectations, and maintain strong relationships.

What Is In It For YouA Seat With Influence

You are not here to be managed.

You are here to take real ownership of delivery and build alongside the founder.

Creative Freedom and Autonomy

You will have the freedom to propose ideas, build systems, and test new approaches."

Our goal is to continuously improve our service offering and operations  and you'll have the freedom to experiment, test new ideas, and implement smarter ways of delivering for clients

Performance Culture

We move fast.

We communicate transparently.

We have fun.

We take wins seriously.

Most importantly, we deliver results for our clients.

Flexible Working

Work from home, your mom's basement, or the beach. If you deliver, we smile.

Commercials and Practical Details
Start Date

Early 2026, with flexibility for the right person.

Compensation

This is a hands-on operational role with growing responsibility.

R25k to R35k, with performance-based upside.

Location

Cape Town preferred. Remote-first.

Working Style

Full-time. High trust. High ownership. Fast execution. 

Next Steps

1. Submit your CV and application.
2. Introductory interview.
3. A quick conversation to see if you're a good fit.
4. Performance interview or technical assessment.
5. We review your track record and how you think.
6. Meet the team.
7. Join a few short calls to get an honest feel for the people you'll work with.
8. Founder interview.
9. A direct conversation about expectations, growth, and working together.
10. Reference checks.
11. Contract and offer review.
12. Clear KPIs, clear expectations, and a mutual commitment to success.

Start the journey.

This is where your impact begins.