Specialist: Learning and Development

Purpose of the Job: The Specialist, Learning and Development, is accountable for supervising and facilitating training.

Key Performance Areas

Policy Review and Implementation

• Contribute to the development and implementation of departmental policy, procedures, and processes.
• Keep up to date with effective policy and practice execution strategies.

Manage training requirements.

• Conduct training needs analysis as per the PDP (Personal Development Process (PDP).
• Design, develop, and/or source appropriate learning solution.
• Ensure correct logistical training arrangements are made.
• Design and conduct formative and summative assessments
• Evaluate the required effectiveness and efficiency of learning solutions.
• Facilitate training where applicable.

Legislative Compliance.

• Benchmark learning and development standards for possible implementation in the company.
• Keep updated with changes in legislation.
• Develop appropriate tactics and strategies to ensure compliance with said changes.
• Implement WSP to ensure developmental needs are addressed.
• Maintain compliance with training interventions.
• Develop an SLA with service providers.
• Evaluate training interventions.
• Design of standard curriculum and courses within the Professional Learning Academy.
• Standardise all operational learning interventions for implementation throughout the organisation.

Manage toolbox and Training Calendar.

• Manage the training calendar for all offices.
• Manage and input new case material and information into the learning and development toolbox.

Reporting and Administration

• Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.
• Develop reports/ procedures and guide the process through the alignment of the documents to the overall strategy.
• Develop functional reporting systems for management, projects, or performance reporting.
• Prepare proposals, briefings, presentations, reports, and other documentation, and provide management information both verbally and in report format.
• Ensure maintenance of training records (e.g., attendance registers, training evaluation forms,s etc.).

Act as a member of the Skills Development Committee (SDC).

• Ensure learning solutions are in line with the National Skills Development Strategy.
• Align the implementation of learning solutions with the Annual Training Report and Workplace Skills Plan.
• Participate in SDC meetings.

Stakeholder Management

• Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.
• Manage relationships with vendors, service providers, or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
• Communicate with all levels of stakeholder contact.
• Represent the Fund in relevant external activities and events.

Finance management

• Manage budget according to the business Plan.
• Comply with budget restrictions as outlined by the finance and procurement departments and the PMFA.
• Evaluate training cost optimization and budget control.

Assessments and Moderation of all internal programmes.

• Develop Assessments and other criteria for internal programs.
• Moderate Assessments based on moderation principles as set by SAQA.

Qualifications

• Bachelor's Degree/Advanced Diploma in a related qualification.

Experience

• Relevant 5 - 7 years training and facilitation experience, of which 2 (two) years must have been in the area of expertise.

Behavioural Competencies

• • Resilience
  • Communication
  • Working with People
  • Network and Alliances
  • Planning, Organising and Coordinating
  • Employee Engagement
  • Personal Mastery
  • Judgment and Decision Making
  • Ethics and Values
  • Client Service Orientation

Managerial Competencies

• • Change management
  • Conflict management
  • Critical and innovative thinking
  • Facilitation and Presentation Skills
  • Policy conceptualisation and formulation
  • Risk Management
  • Programme/project management
  • Service Delivery Innovation
  • Stakeholder development and relations
  • Reporting

Technical CompetenciesKnowledge of education, learning, and development theory & methodologies.

Knowledge of training best practices.

• • Knowledge of curriculum development
  • Training, facilitation & presentation skills
  • Using effective classroom training techniques, promoting active learning, adapting instruction to meet the needs of learners, and encouraging individual practice.
  • Advanced technical experience in computer usage skills.

Road Accident Fund Values

• Integrity
• Compassion
• Accountability
• Respect
• Excellence
• Empathy