Technical Sales Representative
2 weeks ago
SMC Corporation is the worldwide leading expert in Pneumatic and Electrical Automation and Control solutions, holding the highest global market share. SMC Corporation ZA, as a fully owned subsidiary, develops, manufactures, and integrates the latest global technologies to Engineer Automation solutions across all industries in South Africa and sub-Saharan Africa
The Role- Daily, multiple face to face meetings, based on forward meeting planning, response to urgent requests and, if necessary, cold calling to access new customers.
- These meetings should be to all levels of Customer contacts including Maintenance, Stores, Buyers, Engineers, Project and Purchasing Managers, Accounts, Owners or even Executives.
- Based on Customer interactions, then research, analyse and select technically suitable products, determine Price and Lead Times, and suggest and quote primary or alternative products.
- Gain Customer Appreciation and Sales, by recommending Productivity, Efficiency or Value Creating solutions, meeting customer expectations.
- Daily admin activity including updating our CRM, weekly reporting, and customer specific admin.
- Technical AND Sales demonstration of alternative or new products at customers to increase sales.
- Serve as Primary contact for developing and maintaining strong cooperative service relationships between those Customer teams and SMC's own departments.
- Gain awareness and develop strategies based on the Market conditions, Product mixes and competition within your customers and sales area.
- Develop, implement, and maintain strategic account plans and performance monitoring using our proven business strategy models and tools.
- Grow Sales sustainably through Customer, Industry & Product diversity to achieve targets & market share.
- Self-Learning is essential through our E-Learning portals and official and ad-hoc training sessions
- Reporting and presenting at monthly or Ad Hoc sales meetings
- Ideally, an Advanced or National Diploma or higher in Electrical / Mechanical or Mechatronics Engineering
- Sales process theoretical knowledge and practical skills.
- Your interpersonal style should be confidently presentable, well-spoken and knowledgeable.
- The individual must be self-motivated and driven.
- Efficient & highly responsive to admin tasks, including customer, SMC Outlook, CRM & others
- Excellent written and verbal communication, negotiation and networking skills.
- Solution focused, analytical and reasoning skills are essential to provide technical customer service.
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