Business Analyst Team Lead

We Want You:

Are you ready to lead, inspire, and drive real impact? As our Business Analyst Team Lead, you'll guide a talented team of Business Analysts, unlocking their full potential and boosting business success. With a focus on collaboration and continuous improvement, you'll play a key role in shaping smarter solutions and fostering innovation across disciplines. If you're passionate about leading by example and making a difference in the ever-evolving world of analysis, this is your moment. Step up and apply today.
 

You Bring:

• Relevant Degree.
• +5 years of Business Analysis experience plus 2 years of Team Lead experience.
• Proven experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies.
• Experience working in a team-oriented, collaborative environment.
• Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
• Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.
• Demonstrated project management skills.
• Excellent understanding of the organisation's goals and objectives.
• Excellent analytical, mathematical, and creative problem-solving skills.
• Excellent written and oral communication skills.
• Excellent listening and interpersonal skills.
• Logical and efficient.
• Keen attention to detail.
• Ability to conduct research into systems issues and products as required.
• Ability to communicate ideas in both technical and user-friendly language.
• Highly self-motivated and directed.
• Ability to effectively prioritise and execute tasks in a high-pressure environment.
• Strong customer service orientation.

What You'll Do:

• Information Seeking & Analysis
• Align closely with business and delivery stakeholders around strategic roadmaps.
• Assist to shape the demand for the specific area.
• Assist with lean business cases.
• Perform high-level analysis activities in the Software Development Life cycle.
• Ensures processes are documented, understood & aligned with business and architecture.
• Have a deep understanding of the value streams within the domain and products they support, to assist in shaping the roadmap for those products.
• Focus on customer centricity and customer experience throughout all operational processes and value streams and help to create a culture of customer centricity within the BA discipline.
• Surfacing and delivering regular insights to the Business Stakeholders with sound recommendations, allowing our Business Stakeholders to make informed strategic decisions.
• Produces innovative ideas or solutions that challenge traditional assumptions and approaches ongoing developments from new perspectives.
• Devises, initiates, and drives effective change initiatives in own area or department as well as across various disciplines.

Leadership, Facilitation & Influencing

• Collaborating with stakeholders (within IT and Business) to identify and consider opportunities for improvement and efficiency.
• Promote best practices and persuade stakeholders to change practices and consider other alternatives.
• Coaching and mentoring for BA's in BA tools, standards, best practices, processes, and delivery.
• Promoting a culture of collaboration and cross-discipline engagement within the team.
• Ensures that the contribution of others is recognised through formal reward processes and gestures of informal recognition.

Lead a Team of BA's:

• Defines standards for appropriate behaviour and addresses inappropriate behaviour from others.
• Ensure that individuals know what is expected of them.
• Pushes autonomy and empowerment downwards through the organisation. Inspires enthusiasm and a cheerful outlook in people about their work and their contribution to the organisation's success.
• Identifies development needs in others and ensures they are aware of the resources available for their learning and development. Connecting individuals with learning and development contacts.
• Identifies, attracts, and recruits high calibre individuals as organisation-wide assets.
• Responsible for quality assurance of BA deliverables and coaching regarding quality issues identified.

Communication, Building & Maintaining Relationships

• Assist with identification of resources to be allocated to work requests based on specific knowledge areas or skills.
• Foster a partnership between business stakeholders, delivery teams, architecture, and the rest of the BA community.
• Identify business and organisational constraints affecting options for change.
• Align with the PMO and Business on upcoming projects, initiatives, and work request, so that our client can start planning and communicating this and anticipate resource requirements to ensure that resources are brought on board/assigned timeously.
• Collaborating with all disciplines and benchmarking value adding solutions.
• Evaluate and improve solution assessment and validation.
• Eliciting and analysing cultural, business, and organisational constraints effecting options for change.
• Continuously support the business environment and provide recommendations for improvement.

Organising, Multitasking & Time Management

• Strong commitment to organisational objectives and ensuring high quality delivery on work.
• Ensuring costs are monitored and users and the organisation benefit.
• Able to coach the business analysts on organisation and effective time management.

The Company We Keep:

At BET Software, we don't just recruit talent, we cultivate it. Our learning and development programmes, our various opportunities for growth, and our well-deserved incentives are what keep our All-Star Team the best amongst the rest.

Please note that only Team members who meet the stipulated minimum requirements will be considered.  If you have not been contacted within 30 days, kindly consider your application to be unsuccessful