Change Manager

4 days ago


Sandton, Gauteng, South Africa Boardroom Appointments Full time R1 200 000 - R2 400 000 per year


Duties and responsibilities:

  • Develop Change Management plan and approach
  • Business acceptance of the approach and plan
  • Stakeholder buy-in and support
  • Planned changes are clearly defined
  • Compile Impact and readiness assessment
  • Need for change and its impact is understood
  • Issues or risks are identified and communicated if people, processes or technology are not ready for the change
  • Develop Communication plan and execute
  • Positive feedback to communication
  • Initial plan has been reviewed and redefined
  • Approach adjusted according to impacted user
  • Develop Stakeholder plan and execute
  • Stakeholders are identified
  • Stakeholders are informed and up-to-date
  • Develop Training plan
  • Ability of users to execute learned behaviors and skills
  • Trained users according to schedule
  • Quality of training delivered
  • Develop and manage Anchoring and Monitoring plan
  • Change initiative accepted and executed into the business
  • Stakeholder satisfaction
  • Stakeholder relationship management
  • Win-win solutions with buy-in from relevant stakeholders
  • Quick, quality responses to stakeholders needs, complaints and conflicts
  • Stakeholders are informed, up-to-date and satisfied
  • Productive partnerships are established and maintained
  • High quality service delivered according to expectations and agreed deadlines
  • Teamwork, self-management and alignment with group values
  • Responsibilities fulfilled timeously (self-management)
  • Stakeholder satisfaction
  • Adherence to procedures and ethical standards
  • Contributes to positive working environment and productive team
  • Actively seeks out information regarding career
  • Organization's brand is upheld

Qualifications and experience:

  • 5 years plus relevant Change Practitioner experience
  • Change Management
  • Stakeholder Managers and Communication
  • Employee Engagement and Communication
  • Strategic planning
  • Project planning
  • Project delivery and reporting
  • Excellent communication skills to various levels of management and executives.
  • Certifications: Prosci or equivalent change management certification
  • Industry experience: Financial Services
  • Experience in operating model changes
  • Experience with IT implementation changes
  • Experience running a number of initiatives as a portfolio of change.
  • ADKAR methodology experience



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