Social Media Marketing Manager

1 week ago

Cape Town, Western Cape, South Africa SupportYourApp Full time R120 000 - R240 000 per year

Passionate about the world of tech?

What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?

Join our team as a Social Media Marketing Manager today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let's see what it takes

What you will do:

  • Develop and execute social media strategies
  • Curate and repurpose content from existing libraries and YouTube clips for reels, carousels, and short-form storytelling
  • Edit short-form videos in CapCut and design visually cohesive posts in Canva
  • Engage with followers through comments, DMs, and story interactions
  • Monitor analytics dashboards, track KPIs weekly, and share growth reports with co-founders
  • Ensure brand consistency across all platforms and coordinate lightly with the YouTube editor
  • Securely work with customers' sensitive information

What you need to succeed in this role:

  • Excellent English skills (at least C1 for both spoken and written)
  • At least 2 years managing social media for a creator, influencer, or digital brand
  • Strong understanding of Instagram, TikTok, and LinkedIn algorithms
  • Proficiency in CapCut, Canva, and social analytics tools
  • Excellent written communication and awareness of trends
  • Ability to work independently, adapt quickly, and balance data-driven insights with creative storytelling
  • Positive and responsible attitude
  • Excellent time-management skills
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Benefits and Perks:

  • Fixed schedule: Monday–Thursday, 4 pm – 9 pm CET
  • Part-time opportunity (20 hrs per week)
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills

Visit our website:

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.

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