Client Success Manager

7 days ago

Johannesburg Metropolitan Area, South Africa Office Beacon South Africa Full time R400 000 - R800 000 per year

One of our clients is seeking a
Client Success Manager
to join their growing team. This role is
office-based
and ideal for someone passionate about building strong client relationships, driving results, and helping businesses succeed through proactive engagement and strategic support.

Working Hours:

Please note that this position primarily supports US-based clients. Working hours will align with US business hours
, typically ranging between
3:00 PM and 3:00 AM SAST
. Candidates should be comfortable with late evening and overnight shifts due to time zone alignment.

Key Responsibilities:

  • Build and nurture lasting client relationships through regular communication and proactive engagement.
  • Conduct periodic business reviews to assess satisfaction and identify growth opportunities.
  • Collaborate with internal teams to ensure client goals are met and exceeded.
  • Drive client adoption of products and services to maximise value.
  • Identify and act on upselling opportunities where relevant.
  • Support onboarding and client activation processes for a seamless experience.
  • Maintain accurate records in CRM systems (e.g., Salesforce or similar).

Ideal Candidate:

  • 2+ years of experience in
    Customer Success
    ,
    Account Management
    , or a related client-facing role.
  • Experience working in
    SaaS
    ,
    marketing
    , or
    healthcare.
  • Strong interpersonal and communication skills.
  • A self-starter with exceptional time management and organisational abilities.
  • Able to thrive in a fast-paced, collaborative environment.
  • If you're passionate about creating meaningful client relationships and driving business success, we'd love to hear from you

  • Client Success Manager

    23 hours ago

    Johannesburg Metropolitan Area, South Africa WatersEdge Solutions Full time

    Location: On-siteType: Full-TimeIndustry: SaaS | Global Logistics | Compliance TechWatersEdge Solutions is partnering with our client who are seeking a Client Success Manager who combines strategic thinking with exceptional relationship-building skills. If you're passionate about growing client value, driving commercial outcomes, and operating in a...

  • Client Success Manager

    3 days ago

    Johannesburg, Gauteng, South Africa Visa Full time R800 000 - R1 200 000 per year

    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network,...

  • Client Success Manager

    3 days ago

    Johannesburg, Gauteng, South Africa Visa Full time R1 500 000 - R2 500 000 per year

    Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

  • Client Success Manager

    3 weeks ago

    Johannesburg, South Africa WatersEdge Solutions Full time

    Location: Hybrid or RemoteEmployment Type: Full-TimeIndustry: SaaS | Global Logistics | Compliance Tech WatersEdge Solutions is partnering with our client who are seeking a Client Success Manager who combines strategic thinking with exceptional relationship-building skills. If you're passionate about growing client value, driving commercial outcomes, and...

  • Client Success Manager

    3 weeks ago

    Johannesburg, South Africa WatersEdge Solutions Full time

    Location: Hybrid or RemoteEmployment Type: Full-TimeIndustry: SaaS | Global Logistics | Compliance TechWatersEdge Solutions is partnering with our client who are seeking a Client Success Manager who combines strategic thinking with exceptional relationship-building skills. If you're passionate about growing client value, driving commercial outcomes, and...

  • Client Success Manager

    4 days ago

    Johannesburg, South Africa WatersEdge Solutions Full time

    Overview WatersEdge Solutions is partnering with our client who are seeking a Client Success Manager who combines strategic thinking with exceptional relationship-building skills. If you're passionate about growing client value, driving commercial outcomes, and operating in a fast-paced, tech-driven environment, this is your chance to step into a high-impact...

  • Client Success Manager

    1 week ago

    Johannesburg, South Africa Robert Ventures Full time

    About The Role We are seeking a proactive, detail-oriented Client Success Manager to oversee investor communications, manage daily operational workflows, support lead nurturing, maintain a strong digital presence, and ensure our CRM and reporting processes run smoothly. This role is essential in supporting investor relations, enhancing customer experience,...

  • Client Success Manager

    5 days ago

    Johannesburg, South Africa Agency Growth Team Full time

    Do you LOVE serving realtors, brokerages and real estate professionals by helping their businesses grow and scale to new heights? Are you eager to work with agents who want to sell more homes, create long-lasting relationships with them, and be rewarded for your skills, time, and accomplishments? Are you ready to push your clients forward, consult heavily on...

  • Client Success Manager

    23 hours ago

    Johannesburg - Adcorp Place, South Africa Adcorp Group Full time R400 000 - R800 000 per year

    Position:Client Success ManagerJob Description:To drive and be fully accountable for efficient and profitable operational service delivery in line with client Service Level Agreements and Pricing SchedulesLocation:Johannesburg - Adcorp PlaceContract Type:PermanentMinimum Requirements:Experience:TES experience preferredBusiness development or sales experience...

  • Client Success Management Lead

    1 week ago

    Johannesburg, South Africa NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** As a...