Manager: Security Services

Purpose Statement

To develop, implement and manage physical security strategies, intelligence, tactics and operational measures so that the business of SABS including its employees, regional sites and assets are protected against harm and loss.

About SABS

The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS), promote quality in connection with commodities, products and services, and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the mind to the world around you. We offer diverse career paths in dynamic environment that nurtures and recognises talent and potential. Become part of our vision of being a trusted standardisation and business assurance solution provider and join a team that fosters accountability, excellence and innovation in an inclusive workplace.

SABS is an equal opportunities employer, and our recruitment will be done in line with the Employment Equity Act 55 of 1998 and our EE Policy. Please note that applications received after the closing date will not be considered.

Qualifications

• Grade 12
• Diploma Advanced Diploma / National Diploma / B-Degree in security management, risk or a related field
• NQF Level 7
• PSIRA Grade A registration is essential

Experience

• 10 years relevant work experience in security services
• 3 years managerial experience
• Experience in the security environment, security products, procedures, security risk and assessment protocols, legislation and equipment is essential

Operational Management

• Contribute towards the development of a strategy for the Division and ensure alignment of this strategy with the plan for the security business unit overall.
• Ensure productivity is measured effectively against set objectives.
• Manage and ensure the drive of continuous improvement activities.
• Manage the business unit and ensure that it contributes to the achievement of business objectives
• Manage operations effectively to deliver services within timelines and prescribed quality through effective resource management
• Use insights gained through business information to compile reports, and metrics to measure success and inform the business decisions within area of responsibility
• Put measures into place to improve productivity.

Functional Management

• Manage the provision of security services to support physical security standards of protection for staff, customers and assets at points of representation, other strategic installations and support operations.
• Drive the execution of security standards and raise security awareness and vigilance throughout the SABS campuses.
• Manage all guarding services and provide guarding on an ad-hoc and intelligence-based basis. This includes full deployment and monitoring of all available resources to prevent criminal activities.
• Gather, interpret and consult with security suppliers and agencies on all sources of intelligence to collectively prevent criminal activities across the SABS. This includes liaison with SAPS and service providers in cooperation with authorities to affect arrests and attain successful convictions.
• Develop and implement a security strategy.
• Manage and control security surveillance functions and establish relationships with various outsourced suppliers as well as internal business partners.
• Develop and implement quality control measures for all security procedures and policies.

Risk and Compliance Management

• Ensure the mitigation of risk through the identification and application of fraud controls and risk prevention principles and implementation of sound governance and compliance processes and tools to identify and manage risks.
• Responsible for the coordination and maintenance of quality risk management in line with regulatory requirements.
• Support and provide evidence to all internal and external audit and Accreditation and regulatory requirements.
• Drive the implementation of compliance with policies aimed at strengthening the SABS brand and stakeholder interface.
• Oversee the maintenance and enforcement of related Service Level Agreements to minimise business risk and ensure business continuity.
• Monitor changes in legislation and the regulatory environment and ensure that appropriate operational controls are implemented to address new requirements.

Financial Management

• Provide input in the planning and compilation of the annual budget aligned to the tactical delivery plans to support the implementation of set objectives.
• Ensure the effective implementation, management, monitoring of the budget, and mitigate and report on any variances.
• Ensure the deployment of proper financial controls to manage the budget.

People Management

• Proactively manage all direct reports in order to ensure that the strategic objectives for the division is met.
• Maintain excellent human capital performance through employee empowerment, skills development and retention and succession planning within the team.
• Maintain an environment where employees respect and adhere to company standards of integrity and ethics by integrating these values into all processes, procedures and practices.
• Manage and lead Security Services by providing clarity of vision; prioritising resources; facilitating alignment of the team; managing non-performance, driving a customer-centric performance culture, setting appropriate KPA's and ensure the cascading thereof throughout Security Services and driving their achievement; inspiring commitment; encouraging mutual support; and enabling development opportunities

Stakeholder Management

• Liaise between SABS and law enforcement agencies such as SAPS, SSA, Metro Police and any safety regulatory bodies.
• Identify and mitigate internal systems and procedural barriers to enhance excellent customer service.
• Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation's reputation.
• Represent and participate in the organisation's committees and tasks teams when required.
• Convene and attend meetings and present performance and business related information to relevant stakeholders when required.