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Senior Catering Manager – Healthcare Facility – Newcastle, KZN
3 weeks ago
Manage daily operations in line with sector strategy, contract standards, and statutory regulations
Oversee and implement the full food production process
Ensure consistent, high-quality service delivery to clients and patients
Manage creative catering functions and special events
Menu planning, standardisation, adoption, and costing
Maintain recipe compliance and ensure the team follows standardised methods
Daily Worksmart bookkeeping: issues, sales, stock, banking, etc.
Manage and drive Food GP to meet monthly budget targets
Oversee unit budgets and ensure achievement of financial objectives
Ensure proper stock controls with minimum/maximum stock levels implemented
Ensure the Electronic Meal Ordering System is fully functional and optimised
Maintain and monitor HSE compliance daily and ensure all records are up to date
Full people management: workforce planning, payroll administration, leave, and performance management
Enhance Customer Experience using survey data and continuous improvement practices
Minimum Education & Experience Requirements
Relevant tertiary qualification in Food & Beverage Services, Hospitality, or Culinary Arts (Compulsory)
Minimum 3 years' experience in a similar Catering Management role
Private hospital experience advantageous
Experience in highly commercial and sensitive environments is compulsory
Project management experience in hospitality/catering is advantageous
Experience with costing, budgets, forecasts, and invoicing advantageous
Proven ability to manage large teams (50+ staff)
Valid driver's license
Clear criminal record
Knowledge, Skills & Competencies
Strong understanding of the catering environment (fine dining to institutional catering)
Knowledge of South African and industry-specific legislation
Excellent customer service and communication skills
Strong management, leadership, and delegation abilities
Ability to coordinate exceptional functions and client events
Strong financial acumen — ability to balance budgets and manage soft costs
Ability to compile, extract and interpret operational reports
Between 3 - 5 Years
