Registration Support Centre Agent

6 days ago

Cape Town, Western Cape, South Africa Advtech Full time

Job Title:

Registration Support Centre Agents(Fixed -Term Contract)

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris, Newlands is looking for suitably qualified candidate to work during our registration period . These will be contract roles for the following vacancy:

  • Registration Support Centre Agent (Fixed -Term Contract).

Duties and Responsibilities

  • To ensure that registration related queries received by students registering from home are received, resolved and or escalated.
  • To provide end-to-end registration support to students registering for all modes of study.
  • Calling students to come and register
  • Calling students to follow up on documents
  • Data capturing
  • Ad hoc administrative tasks

Competencies required:

  • Good interpersonal skills
  • Must be methodical/systematic
  • Experience in Word & Excel essential
  • Driver's license and own transport essential
  • Excellent communication skills (verbal & written) and telephone manner
  • Superior organisational and administrative skills
  • Best suited to a service-oriented person
  • Friendly, presentable, organised and able to work well under pressure
  • High Initiative
  • Excellent follow up skills

Minimum Education requirements:

  • Minimum of Grade 12/Matric
  • Diploma (NQF 6) is advantageous.

Minimum Work Experience requirements:

  • A minimum of 1-2 years relevant (Reception/Admin) working experience. Must be computer literate (Word & Excel)

Application Instructions:

  • To apply for the vacancy, interested candidates should submit an updated CV.
  • Credit verifications to be conducted for all finance positions

Application Response:

  • Only shortlisted candidates will be contacted for further selection process.

Technical Support:

  • Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance :

Emeris is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.

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