Head: Group Security Services

*Requisition Details & Talent Acquisition Consultant*
REQ Thembi Mtshali

Location: Johannesburg

Job Family
Risk, Audit and Compliance

Career Stream
Protection Services

Leadership Pipeline
Manage Function

Job Purpose
To provide strategic and operational leadership by applying security risk management across Nedbank, ensuring the protection of people, assets, and operations in alignment with the bank's business strategy. The role includes oversight of physical and protective security, travel and personnel risk, security supplier management, intelligence, crisis response and managing all outsourced security agreements. The Head of Group Security Services collaborates with stakeholders to maintain a secure and compliant environment that enables business units to operate effectively and profitably.

*Job Responsibilities*

• Build and lead a high-performance security team, driving professionalism, accountability, and transformation.
• Conduct risk assessments and implement mitigation strategies to secure all facilities and operations.
• Coordinate with law enforcement, industry bodies, and private sector stakeholders for risk management and incident resolution.
• Develop a strategic roadmap for adopting emerging security technologies like AI-driven threat detection, blockchain, and IoT security.
• Develop and implement the bank's corporate security vision, mission, strategy, and risk management programs.
• Develop and maintain a Group Physical Security strategy, policies, standards and procedures aligned with the bank's risk appetite, regulatory requirements and business strategy.
• Ensure alignment of Group Security Services with broader Nedbank strategies and objectives.
• Ensure compliance with relevant laws and regulations and maintain transparent reporting mechanisms for security activities.
• Foster a culture of security awareness and continuous improvement throughout the organisation.
• Lead group-level incident command management and incident response planning, ensuring rapid and effective action during emergencies.
• Lead strategic and tactical security initiatives to safeguard people, assets, and operations, and combat violent crime.
• Maintain threat intelligence capability: monitoring political, social and crime trends affecting operations and advising mitigations.
• Manage relationships with external security vendors and ensure compliance with service level agreements and regulatory requirements.
• Manage the security budget and ensure optimal resource allocation.
• Monitor and report on security risks, developments, and performance to executive leadership.
• Oversee procurement, deployment and lifecycle management of security technology, ensuring interoperability, resilience and data privacy.
• Oversee security operations including personnel management, training, and technology deployment.
• Oversee the delivery of physical, protective, personnel, and travel security services across the Group.
• Own specification, procurement, deployment and lifecycle management of physical security systems: CCTV, access control, perimeter systems, intrusion detection, intercoms, security analytics.
• Protect key people via executive protection programs as appropriate.
• Provide expert advice and assurance on physical and protective security to Business, Executive Management and the Board.
• Regularly review and update systems and processes to address evolving threats and improve security measures.
• Stay informed about technological innovations and assess their potential impact on the bank's security posture.
• Support corporate citizenship and transformation initiatives through effective leadership and stakeholder engagement.

Essential Qualification

• Bachelor's degree in security management, Criminal Justice, Business Administration, or a related field.

Preferred Certifications

• Private Security Industry Regulation Act (PSIRA)
• Certified Protection Professional (CPP) or Physical Security Professional (PSP) are preferred

Minimum Experience Level

• Extensive experience (minimum 10 years) in security management, preferably within the banking industry.

*Technical / Professional Knowledge*

• Budgeting
• Business principles
• Capacity planning
• Change management
• Client service management
• Communication Strategies
• Diversity management
• Financial Accounting Principles
• Governance, Risk and Controls
• Principles of project management
• Relevant regulatory knowledge
• Strategic planning
• Business writing skills
• Management information and reporting principles, tools and mechanisms
• Risk Management

Behavioural Competencies

• Operational Decision Making
• Inspiring Excellence
• Building Organizational Talent
• Cultivating Networks and Partnerships
• Leading Change

*Disclaimer
Preference Recruiting Team at will be given to candidates from the underrepresented groups
Please contact the Nedbank.
Please contact the Nedbank Recruiting Team at *