Commercial Excellence Manager

Coloplast South Africa

Coloplast is a Danish multinational medical device company focused on making life easier for people with intimate healthcare needs. Our culture is built on trust, accountability, and a strong patient-first mindset.

Job Purpose

The Commercial Excellence Manager is responsible for driving sustainable commercial performance by enabling best-in-class sales execution, pricing discipline, forecasting accuracy, and data-driven decision-making across the South African business. The role partners closely with Sales, Marketing, Finance, and Global Commercial Excellence teams to embed standardized processes while adapting them to local market needs

You will have the responsibility of developing and managing performance management for the South African subsidiary and you will own a range of commercial processes.

The role requires strong financial acumen, project management expertise, and the ability to build and maintain strategic relationships

You will be report to the Head of Finance and Business Support.

Profile

The ideal candidate will support design and implementation of commercial strategies, enhance pricing and margin management, and ensure best-in-class sales processes. Strong analytical skills, experience with Excel and PowerBI and data-driven decision-making skills are essential for success in the role.

You should have a structured approach to work, are structured by nature and can manage many activities and deadlines simultaneously and deliver business results. 

You are ambitious yet down to earth, approachable and collaborative, a loyal team player. The ideal candidate should have a dynamic, creative, proactive and open mindset and enjoy exploring new ways of doing things and thrive in a fast-changing environment.

Forecasting & Performance Management

• Own the sales forecasting process and improve forecast accuracy
• Develop and maintain dashboards and KPIs to track commercial performance
• Analyze trends, risks, and opportunities, providing clear recommendations to leadership

Cross-Functional Collaboration

• Act as a key interface between Sales, Marketing, Finance, Supply Chain, and Global teams
• Support launch excellence for new products, including readiness assessments and tracking
• Ensure alignment with Coloplast's compliance, ethical, and governance standards

Commercial Strategy & Execution

• Translate global and regional commercial excellence frameworks into actionable local initiatives
• Support the development and execution of the South African commercial strategy
• Drive sales force effectiveness through territory design, target setting, and incentive management
• Partner with Sales Leadership to improve pipeline management and execution rigor
• Act as a sparring partner to senior leadership by providing business and sales insights

Pricing & Profitability

• Support pricing strategy development in line with global guidelines and local market dynamics
• Monitor pricing compliance, discounting, and margin performance
• Collaborate with Finance and Marketing to ensure profitable growth

Sales Force Effectiveness

• Design and manage sales targets, quotas, and incentive schemes aligned with company objectives
• Lead CRM adoption, data quality, and usage to improve customer engagement and productivity
• Conduct regular performance reviews and provide actionable insights to sales leadership

Capability Building

• Build commercial excellence capabilities across the organization through training and coaching

Promote a culture of continuous improvement, accountability, and data-driven decision-making

Professional qualifications

• Bachelor's degree in Business, Finance, Economics, or related field
• 3-5 years in a commercial management, business development or similar role
• Medical devices, pharmaceuticals, or healthcare industry experience preferred
• Strong business acumen and commercial understanding
• Strong project management skills across functions and cultures
• Excellent numerical skills with an analytical approach and the ability to construct fact-based recommendations and business cases
• Fluent in English (written and spoken) – ideally combined with one more language
• Highly effective communication and presentation skills in addition to the ability to engage with different cultures
• Proficient computer skills including MS Office Suite (Word, Excel, and PowerPoint), CRM database, and Business Intelligence software

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

Visit us on

Watch the film. Follow us on LinkedIn. Like us on Facebook.

60361

#LI-CO