HR Consultant

Posbeskrywing: MENSLIKE HULPBRON (MH)KONSULTANT

Hierdie pos is vir 'n MH Konsultant wat 'n kritiese rol speel in die daaglikse fasilitering van MH-verantwoordelikhede. Die verhouding van take is 50% HR en 50% IR (Arbeidsverhoudinge).

Sleuteldoelwitte en Resultaatstate

Die primêre verwagting is om effektief met kliënte te kommunikeer en om HR- en IR-verwante navrae op te los in die genoemde 50/50 verhouding. Die doel is om te verseker dat kliënte wetlik voldoen met HR-dokumentasie, EE- en SDL-voorleggings, en om gesonde regs-/IR-advies te bekom.

Die Konsultant is noodsaaklik vir kliëntbehoud, insluitend die fasilitering, instandhouding en uitvoering van die kliëntinstandhoudingsprogram , asook die verbetering van die kliëntaanboord-ervaring.

Belangrikste Pligte en Verantwoordelikhede (Werklys)1. HR/IR Pligte

Die pos behels 'n omvattende kennis van HR-dokumentasie en/of implementering , asook bystand met IR-verwante funksies.

• Arbeidsverhoudinge (IR):

  • Die aanspreek van enige diensverhoudinge-kwessies. 

  • Die voorsit van dissiplinêre verhore en opstel van uitkomste. 

  • Die opstel en administrasie van CCMA-dokumente (bv. 7.11 en 7.13 verwysings), besware teen Kon/Arb, en opposisiebeëdigde verklarings.

  • Die verteenwoordiging van kliënte by versoening en arbitrasies.

  • Die fasilitering van afdankings (opstel van Afdeling 189-kennisgewings en fasilitering van vergaderings).

  • Die hantering van daaglikse arbeidshulp en IR-ondersteuning aan kliënte.

     

• Menslike Hulpbronne (HR):

  • Die opstel en finalisering van dienskontrakte, posbeskrywings, en HR-beleide, prosedures, gedragskodes, en standaarde.

  • Die opstel van kennisgewings, ooreenkomste, en HR-verwante dokumentasie.

  • Die opstel of bywerking van diensdokumente rakende aanstelling, oordragte, bevorderings en beëindigings.

  • Die toesig oor die aanstellingsproses, insluitend die koördinering van posplasings en verwysingskontrole.

  • Die verskaffing van algemene HR-ondersteuning en daaglikse bystand aan kliënte.

2. Administratiewe Pligte

• Die hantering van navrae per telefoon en e-pos.

• Die opstel en verspreiding van HR/IR-nuusbriewe.

• Die verifiëring van siekenotas.

• Die opstel van verskeie briewe, insluitend NTAS, opskortingsbriewe, en waarskuwings (WW, FWW, CFWW), asook die toepassing van sanksieriglyne.

• Aanlyn aansoeke en digitale dokumenthantering.

3. Ad-hoc Pligte

• Die bestuur van Diensbillikheid (EE)- pligte en verantwoordelikhede.

• Die bestuur van Vaardigheidsontwikkeling (Skills Development)- pligte en verantwoordelikhede.

• Kliëntinstandhouding en verhoudingsbestuur.

• Kliëntaanboord en die ontwikkeling van 'n aanboordplan.

Vereiste Persoonlike Standaarde en Eienskappe Die werknemer moet alle pligte verrig in ooreenstemming met die maatskappy se kernwaardes:

• Oplossingsgedrewe (Solution Driven)
• Spanwerk (Teamwork)
• Erkenning (Recognition)
• Positiewe Gesindheid (Positive Attitude)
• Billikheid (Fairness)
• Integriteit (Integrity)
• Betroubaarheid (Reliability)  

Bykomende Kriteria:

•  Uitstaande Kommunikasie: Om uitstaande met kliënte te kommunikeer en interne terugvoer aan die senior te gee.

•  Verantwoordelikheid: Hou jouself, kliënte, medewerkers en seniors verantwoordelik.

•  Uitermatige verantwoordbaarheid: Vermy blaamverskuiwing en neem volle verantwoordelikheid.

•  Aandag aan Detail: Van uiterste belang vir die maatskappy se professionele aard en reputasie.

•  Prioritisering: Effektiewe prioritisering van take en die stel van streng spertye.

•  Spanwerk: Moet 'n spanlid wees en voortdurend 'n sterker, meer effektiewe span help bou.

   

Salarisinligting 

Die pos wat geadverteer word, is vir 'n HR Konsultant (met 'n moontlike begin as 'n Junior HR Konsultant):

• Junior HR Konsultant (Begin): R14,000 per maand.

• Bevordering na HR Konsultant (Na 3 maande): R16,000 per maand.

• Senior HR Konsultant (Na 6-9 maande): 'n Brandstofkaart en motor toelaag van R2,500 word tipies bygevoeg, afhangende van kilometers.

• Nota: Alle salarisse is onderhandelbaar, afhangende van die kandidaat se ondervinding en geskiktheid.

Job Description: HUMAN RESOURCES (HR) CONSULTANT

This position is for an HR Consultant who plays a critical role in the day-to-day facilitation of HR responsibilities. The ratio of tasks is 50% HR and 50% IR (Industrial Relations).

Key Objectives and Result Statements

The primary expectation is to effectively communicate with clients and resolve HR and IR-related queries in the mentioned 50/50 ratio. The goal is to ensure that clients stay legally compliant with HR documentation, EE and SDL submissions, and obtain sound legal/IR advice.

The Consultant is essential for client retention , including the facilitation, maintenance, and execution of the client maintenance program , as well as continuously improving the client onboarding experience.

 Main Duties and Responsibilities (Work Listing)

1. HR/IR Duties

The role entails a comprehensive knowledge of HR documentation and/or implementation , as well as assisting with IR-related functions.

 

Industrial Relations (IR):

• Addressing any employment relations issues.

• Chairing disciplinary hearings and drafting outcomes.

• Drafting and administering CCMA documents (e.g., 7.11 and 7.13 referrals), objections to Con/Arb, and opposing affidavits.

• Representing clients at conciliations and arbitrations.

• Retrenchment facilitation (drafting Section 189 notices and facilitating meetings).

• Handling daily labour relations and IR assistance to clients.

Human Resources (HR):

• Drafting and finalising employment contracts , job descriptions , and HR policies, procedures, codes of conduct, and standards.

• Drafting notices, agreements, and HR-related documentation.

• Preparing or updating employment documents and/or records related to hiring, transfers, promotions, and terminations.

• Overseeing the hiring process, including coordinating job posts and performing reference checks.

• Providing general HR support and daily assistance to clients.

2. Administrative Duties

• Dealing with queries via telephone and email.

• Drafting and distributing HR/IR newsletters.

• Sick note verifications.

• Drafting various letters, including NTAS, suspension letters, and warnings (WW, FWW, CFWW), and applying sanction guidelines.

• Online applications and digital document handling.

   

3. Ad-hoc Duties

• Managing Employment Equity (EE) duties and responsibilities.

• Managing Skills Development duties and responsibilities.

• Client maintenance and relationship management.

• Client onboarding and onboarding plan development.

   

Required Personal Standards and Characteristics

The employee will be required to perform all duties in line with the company's core values:

• Solution Driven

• Teamwork

• Recognition

• Positive Attitude

• Fairness

• Integrity

• Reliability

   

Additional Criteria:

•  Excessive Communication: To excessively communicate with clients and provide internal feedback to his/her superior.

•  Accountability: To keep self, clients, co-workers, and seniors accountable.

•  Extreme Ownership: Must refrain from blame shifting and take full responsibility.

•  Attention to Detail: High attention to detail is of utmost importance as it reflects the company's professionalism and reputation.

•  Prioritising: Effective prioritising of tasks, keeping records, and setting strict deadlines.

•  Teamwork: Expected to act in a manner to continuously build a stronger, more effective team.

   

Salary Information

The advertised position is for an HR Consultant (with a possible start as a Junior HR Consultant):

• Junior HR Consultant (Starting): R14,000 per month.

• Promotion to HR Consultant (After 3 months): R16,000 per month.

• Senior HR Consultant (After 6–9 months): A fuel card and car allowance of R2,500 is typically added, depending on mileage.

• Note: All salaries are negotiable, depending on the candidate's experience and suitability.

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