Account Manager

1 week ago

Cape Town, Western Cape, South Africa The Legends Agency Full time

Account Manager / Pod Manager (Performance Media)
Lead Performance Delivery Across Global Brands in a Fast-Growing Digital Agency
Cape Town (Hybrid 4 days in-office) | R R45 000 CTC

About Our Client
This rapidly scaling full-service digital agency is expanding its Cape Town-based team to support a growing portfolio of UK performance marketing clients. Known for its collaborative culture and structured delivery model, the agency combines strategic media buying with data-driven execution. As they grow, they're looking for strong communicators who thrive in dynamic environments and want to help build something impactful.

The Role: Account Manager / Pod Manager (Performance Media)
This role acts as the central link between the South African delivery team and UK agency stakeholders. You'll lead a small performance pod (including campaign and junior campaign managers), overseeing workflow, performance reporting, timelines, and communication across a variety of digital campaigns. Your focus will be operational oversight, delivery excellence, and ensuring that all campaigns meet platform and performance standards.

Key Responsibilities

  • Bring 3-5 years experience in digital account management or campaign delivery within an agency setting

  • Oversee day-to-day campaign workflow across multiple brands and digital channels

  • Manage internal delivery timelines, team responsibilities, and output quality

  • Act as the main point of contact for UK-based stakeholders, ensuring clear communication and expectation management

  • Review campaign reports and performance metrics; highlight issues and trends proactively

  • Lead and support a small team of campaign managers and junior campaign managers

  • Drive process efficiency and uphold quality and performance standards across the pod

About You

  • 3-5 years experience in a digital agency environment (account or delivery focused)

  • Strong working knowledge of Meta, TikTok, Google Ads, Pinterest, or similar performance platforms

  • Excellent verbal and written communication skills

  • Highly organised with a keen attention to deadlines and detail

  • Confident working with performance data and reporting tools

  • Calm under pressure and proactive in managing workflow or delivery issues

  • Collaborative team player with a problem-solving mindset

  • Comfortable aligning with UK working hours (flexible SA schedule but availability during UK office times is essential)

  • Bonus: Experience managing or mentoring junior team members

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