Microsoft Dynamics Consultant

Role : Dynamics 365 CRM Developer Location : Johannesburg Duration : 6 Months Renewal About Zensar Technologies We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile, and competitive. Our success in South Africa for 24 years comes from our people‑first focus that emphasizes empowerment from the ground up. Zensar is recognized as proudly South African in 2022 and are the Top Employer in 2024,2023 and 2022 in South Africa by the Top Employer Institute. Zensar is a certified B‑BBEE Level 2 contributor and partners with MICT, SETA, Education Africa, and Tomorrow Trust. We strongly believe in the power of communities and leveraging diversity to solve problems together. Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include: Putting people first Client‑centricity Collaboration Grow. Own. Achieve. Learn. with Zensar. To know more about our Employee Value Proposition Job Spec We’re looking for a hands‑on Dynamics 365 CRM Developer to help build and enhance a lead management platform using Microsoft Dynamics 365 . The candidate will work closely with other developers, analysts, and business stakeholders to implement automation, streamline integrations, and ensure a seamless lead lifecycle experience. The ideal candidate will have a strong background in CRM automation , workflow orchestration , BI reporting , and system integration , with a passion for driving business outcomes through intelligent customer engagement. Key Responsibilities Design and implement lead capture, scoring, routing, and nurturing workflows in Dynamics 365. Configure and customize Dynamics 365 Sales and Marketing modules to align with business processes. Develop automated workflows using Power Automate and Dynamics 365 process flows. Integrate CRM with external systems (e.g., marketing platforms, ERP, web forms, APIs). Ensure data integrity , compliance , and security across the CRM ecosystem. Provide documentation, training, and support to end‑users and business teams. Monitor system performance and continuously optimize for scalability and usability. Required Skills & Experience Hands‑on experience with Microsoft Dynamics 365 CRM (Sales, Marketing, and Customer Insights). Strong knowledge of Power Platform (Power Automate, Power Apps, Dataverse). Experience with CRM integrations (REST APIs, Azure Logic Apps, middleware like KingswaySoft or Zapier). Proficiency in workflow automation , lead lifecycle management , and data modeling . Familiarity with JavaScript , C# , or TypeScript for CRM customizations. Experience with data migration , ETL , and reporting tools (Power BI, SSRS). Excellent communication skills. Experience supporting and enhancing existing Dynamics 365 CRM solutions Hands‑on experience with Power Platform Pipelines and CI/CD Strong knowledge of model‑driven app development Proven ability to design, develop, and support enterprise‑grade CRM solutions Preferred Qualifications Information Technology or Bsc Computer Science Degree Microsoft Certified: Dynamics 365 Fundamentals or Functional Consultant Associate. Experience with marketing automation tools Dynamics 365 Marketing. Background in lead generation , sales funnel optimization , or customer journey mapping . Exposure to Agile methodologies and cross‑functional collaboration. Why Join Us? Be at the forefront of a digital transformation initiative . Work with a forward‑thinking team focused on automation, integration, and customer experience . Opportunity to shape a scalable, intelligent lead management platform from the ground up. #J-18808-Ljbffr