SWISS GERMAN SPEAKING Inbound

3 days ago

Cape Town Western Cape, South Africa Barrett's Recruitment Workhouse Full time

Inbound & Outbound Customer Communication Specialist

should at least bring a strong interest in learning about these activities.Your Profile

You are a cheerful, friendly, and communicative person who enjoys talking to people and is

motivated to achieve challenging goals.

Ideally, you bring:

  • Native Swiss German speaker

  • Experience in inbound telephony (customer service, support hotline)

  • Experience in outbound telephony (sales, B2C/B2B appointment setting)

  • A persuasive personality with strong potential and drive for outbound sales success

  • Quick understanding and confidence with common IT tools

  • Loyalty, reliability, and an efficient, precise working style

  • Enjoyment and genuine interest in the job

  • Stable internet connection (ideally fiber optic)

Personal Qualities (for Home Office)

  • Self-organization: Ability to structure work independently and meet deadlines

  • Discipline and self-motivation: Staying productive without constant supervision

  • Sense of responsibility: Acting proactively when customer issues arise

  • Remote teamwork: Willingness to collaborate digitally via Teams, Slack, or Zoom

Our Offer

  • Comprehensive onboarding and training

  • Friendly, supportive team culture

  • Fully equipped home office setup

  • Flexible work scheduling

  • Candidate must be fluent (C1/C2 level) in Swiss German (verbal and written)

  • Candidate must reside in the Cape Town Area

Job Types: Full-time, Permanent

Work Location: Remote

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