Debtors Clerk

Purpose of the Role

Our company is seeking a Debtors Clerk who will serve as the vital link between our sales team and finance department. The ideal candidate will maintain strong customer relationships while enforcing credit terms and financial policies. This role is responsible for minimizing financial risk by ensuring the timely and accurate collection of outstanding debts.

Key Responsibilities

• Process and accurately record all incoming customer payments, generate and distribute invoices, and issue credit/debit notes as needed.
• Proactively monitor customer accounts to identify overdue balances and follow up with customers via phone, email, and formal letters to ensure timely payment within agreed credit terms.
• investigate and resolve customer and sales team queries regarding billing discrepancies, pricing claims, returns, and proof of delivery (POD) requests efficiently.
• Monitor customer accounts for overdue payments, follow up on outstanding invoices, and negotiate payment plans.
• Maintain accurate and up-to-date records and perform general administrative tasks for the finance team.
• Assist with new customer credit vetting, managing credit limits, and ensuring compliance with the company's credit policies.
• Prepare regular reports on accounts receivable status, including aging analyses, and provide updates to management on potential risks or issues.

Key Competencies

• Essential for accurate data entry, financial record-keeping, account reconciliations, and preparing reports like aging analyses.
• Competency in Excel (including formulas and pivot tables) is critical for reconciliations, data analysis, and reporting.
• High degree of accuracy in entering and managing large volumes of financial data while maintaining strict confidentiality.
• A solid understanding of basic accounting principles and accounts receivable processes ensures compliance and accurate financial management.
• Precision is paramount to avoid errors in billing, payment application, and reconciliation, which directly impacts cash flow and customer relationships.
• The capacity to work under pressure, handle challenging situations with professionalism, and adapt to the fast-paced nature of the FMCG industry.

Requirements

• A minimum of 2-5 years of relevant debtors or accounts receivable experience is often required, with specific experience in the FMCG or retail sector being highly advantageous.
• Matic/ Grade 12 certificate is essential.
• A relevant certificate or diploma in finance, accounting, or credit management being an advantage
• Strong proficiency in Microsoft Office, particularly Excel, and working knowledge of accounting software Pastel Evolution necessary

To apply: Send your cv with salary expectations to Only short-listed candidates will be contacted for an interview.

To consider any application for employment, we will have to process your personal information. The Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another's personal information, such collection, retention, dissemination, and use of that person's personal information must be done in a lawful and transparent manner.

Job Type: Full-time

Work Location: In person