Trade & Operations Manager

5 days ago

Durban, KwaZulu-Natal, South Africa Pick n Pay Full time R1 000 000 - R3 000 000 per year
It's fun to work in a company where people truly BELIEVE in what they're doing

To manage the operational and store performance of Money & Mobile across a defined regional store base (average 200+ stores) through influencing store operations, ensuring execution excellence, developing front-line staff capability, and maintaining high brand and compliance standards.
To manage product portfolios and implement new or changes to existing products and projects at a national level.
  • Relevant diploma/degree in Business, Retail Management, or equivalent.
  • 5+ years in retail, FMCG, or financial services, VAS and or Mobile/Cellular operational management.
  • Multi-site operational and sales management experience.
  • Proven record in training, merchandising, and compliance management.
Key Responsibilities
  • Influence and support store management teams to deliver on VAS performance and targets.
  • Conduct store audits and implement corrective actions for underperforming stores. Engage with regional GM's.
  • Roll out new products and services in collaboration with Product Managers, IS, TDHR, Risk and store operations teams.
  • Facilitate & create content for training of all staff and management aligned to product and service requirements.
  • Analyse regional sales, income and compliance data, generating actionable insights for performance improvement.
  • Ensure all counters are well maintained, branded, and operationally ready.
  • Maintain a continuous improvement loop by feeding regional and operational insights into product design and activation strategies.
Competencies
  • Commercial acumen and results orientation.
  • Leadership presence and ability to inspire teams indirectly.
  • Resilient, dynamic and adaptable in a FMCG retail environment.

    Skills required:
  • Data analysis and performance tracking.
  • Stakeholder management and influencing skills.
  • Problem-solving and project delivery.
  • Communication and presentation skills.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

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