Infrastructure Manager

Meet Ozow
Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.

More about this Ozow fantastic position

Ozow continues to scale rapidly, and our infrastructure is the backbone that keeps millions of secure digital transactions moving every day. We are looking for an Infrastructure Manager who brings hands-on technical depth and the leadership capability to guide our infrastructure team.

You are comfortable across Linux and Windows environments, and thrive in high-volume, cloud-native environments. This role combines technical oversight, operational excellence, and team leadership – perfect for someone who still enjoys being close to the technology while enabling others to excel.

If you're energised by complex problems, automation, and supporting teams to deliver secure, reliable, and scalable systems, this could be your next challenge.

Your role and responsibilities
Infrastructure Management

• Oversee day-to-day management of web and application servers (Windows & Predominantly Linux with a few Windows environments).
• Support database environments across MSSQL, MySQL, MongoDB, Postgresql, Redis, and ELK and cloud-native databases such as DynamoDB.
• Maintain and optimise virtualisation platformsvirtual machines, Docker environments, and Kubernetes clusters.
• Ensure effective load balancing, traffic routing, and service mesh utilisation.
• Support high-availability architecture, multi-site deployments, and failover strategies.y.
• Oversee replication of code, content, and data environments.
• Monitor and uphold quality-of-service for large-scale, internet-facing applications.
• Manage cloud-based infrastructure with strong practical experience in AWS, and familiarity with Azure. and Azure.

Operational Responsibilities

• Manage overall platform stability, uptime, and operational health.
• Oversee incident response workflows, including first-line escalations and quality control of operational processes.
• Work with the CTO to maintain the strategic direction of the infrastructure landscape, ensuring alignment to business needs and technology roadmaps.
• Lead DevOps practices: automated deployments, CI/CD improvement, environment management, and release reliability.
• Ensure cloud and platform security best practices are embedded across environments.
• Manage and mentor a team across infrastructure
• Collaborate closely with Engineering teams within agile development cycles.
• Closely manage and report on cloud costs and continuously optimise expenses.

You are an ideal candidate if you have

• 5+ years experience in infrastructure, systems administration, or DevOps roles.
• 3+ subsequent years experience in a leadership role.
• Strong technical leadership with the ability to guide cross-functional teams.
• Experience managing highly available, internet-facing systems at scale.
• Strong grasp of how the internet, distributed web applications, containerised environments, and cloud platforms function.
• Practical experience with SQL Server, Redis, Postgres, and NoSQL datastoresa variety of databases, including cloud-native databases.
• Proficiency across both Linux and Windows server environments.
• Solid understanding of IT security principles, particularly in regulated or PCI DSS environments.
• Experience with cloud architecture patterns and effective utilisation of cloud-managed services.
• Ability to remain calm under pressure and lead teams through incidents and operational challenges.
• Well-organised, detail-oriented, and comfortable balancing tactical work with strategic initiatives.

Your skills and competencies

• You eagerly embrace change, absorb cross-functional skills, and connect ideas across disciplines to drive fresh thinking and innovation.
• Ability to initiate, develop, maintain and leverage outstanding relationships to influence a wide network, both inside and outside the company.
• A trailblazer who steps up, takes charge, and creates meaningful impact—those driven by performance and purpose to lead from the front and make a real difference every day.
• You thrive in collaboration, embrace inclusion, and bring a genuine curiosity for global cultures—valuing collective success over individual credit.
• Demonstrate strategic foresight, sound judgement, and the ability to make confident decisions under uncertainty, always working toward the best possible outcomes.
• You challenge norms, champion innovation, and constantly seek growth—for themselves, their team, and the solutions they build.
• You are a decisive doer—those who take initiative, follow through with confidence, and ensure results through courageous, hands-on leadership.
• We value optimism, agility, and the strength to persevere under pressure—balancing performance with positivity, even in challenging environments.
• You are driven, proactive individuals who take ownership, face challenges with grit, and consistently push for excellence—not just as participants, but as catalysts for success.

Interview process
During the interview process you will meet with the People team, the hiring manager, and relevant CSuite. Be prepared to complete a technical assessment that will showcase your skills.

In office perks

• Healthy breakfast, lunches and snacks
• Monthly team connects
• On-site Barista
• Birthday Leave

Perks for South African based employees

• Medical aid subsidy
• Group Risk Insurance
• Generous paid annual leave
• Birthday leave
• Learning and Development opportunities
• Mentorship programme
• Quarterly team building
• Community initiatives
• Access to cutting edge technology - Ozow Tech Stack

Our Employee Value Proposition
Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.

Compliance
As a fintech company, we prioritize data security, confidentiality, regulatory and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards. Given the sensitive nature of our work, all employees are expected to demonstrate professionalism, accountability, and a commitment to ethical conduct in line with financial regulations and industry standards

Ready to be exceptional? Apply now
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To find out more about life at Ozow, head over to our Careers Page here