IT Infrastructure Manager

3 days ago

Pretoria, Gauteng, South Africa Hire Resolve Full time R800 000 - R1 200 000 per year

The IT Infrastructure and Operations Manager is responsible for ensuring the delivery of reliable, secure, and high-quality IT services across the organisation. This includes aligning IT infrastructure and operations with business needs, overseeing system stability, performance, and scalability, and ensuring compliance with governance and security standards. The role requires strong leadership, strategic planning, and operational management to support all technology resources and systems.

Key Responsibilities

Strategy, Policy, and Governance

  • Align IT policies, standards, and procedures with strategic and regulatory requirements.
  • Plan, implement, and manage infrastructure environments to effectively deliver IT services.
  • Ensure compliance with audit, security, and data protection requirements.
  • Implement and maintain ITSM and ITIL best practices.

Operations and Service Delivery

  • Oversee daily infrastructure operations and project execution within the IT Infrastructure team.
  • Ensure server and network systems are secure, stable, and optimised.
  • Manage data centre environments, ensuring data protection and access control.
  • Monitor and report on SLA performance, service delivery metrics, and uptime.
  • Maintain detailed and accurate system documentation.

Resource and Budget Management

  • Plan and manage staff and resource requirements in line with the IT strategy.
  • Recruit, train, and mentor infrastructure team members.
  • Manage the annual infrastructure budget and ensure cost-effectiveness.
  • Oversee the IT asset and license portfolio, ensuring compliance and optimal utilisation.
  • Develop and implement hardware and software lifecycle plans.

Change and Risk Management

  • Evaluate and implement new technologies to enhance system performance.
  • Manage IT environment changes, ensuring documentation, testing, and risk mitigation.
  • Assess technology risks and maintain effective disaster recovery and backup plans.
  • Ensure business continuity and compliance with relevant regulations.

Stakeholder and Vendor Management

  • Serve as the primary escalation point for infrastructure-related business issues.
  • Collaborate with internal stakeholders and IT leadership to ensure alignment with business objectives.
  • Manage external service providers and technology vendors.
  • Negotiate, monitor, and report on Service Level Agreements (SLAs).

Innovation and Continuous Improvement

  • Stay current with emerging technologies and industry best practices.
  • Drive innovation and continuous improvement across IT operations.
  • Apply design thinking, systems thinking, and data-driven decision-making in problem-solving.

Qualifications and Experience

Education

  • Bachelor's Degree in Information Technology, Systems, Engineering, or a related field (accredited institution).
  • ITIL certification (required).

Experience

  • 8–10 years of relevant ICT experience in infrastructure and operations management.
  • Proven experience leading an IT operations or infrastructure team.
  • Strong background in delivering technical support and infrastructure services.
  • Demonstrated success in managing cloud infrastructure and major IT projects.
  • Experience driving organisational change and technology transformation.
  • Proven ability to work collaboratively across departments to achieve business goals.

Apply for this role today, contact Sune Pienaar at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website:  or email us your CV: [email protected]
We will contact you telephonically in 3 days should you be suitable for this vacancy.

If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise

  • IT Infrastructure Engineer

    3 days ago

    Pretoria, Gauteng, South Africa Datacentrix Full time R1 000 000 - R2 500 000 per year

    We are partnering with a leading organisation in the Financial Services sector to recruit an experienced Infrastructure Engineer. The ideal candidate will have 6+ years' experience in maintaining and supporting infrastructure systems and data centre environments. The role requires proven expertise in managing and supporting Microsoft Server-based operating...

  • SWIFT Specialist

    1 week ago

    Pretoria, Gauteng, South Africa IT Ridge Technologies Full time R550 000 - R1 100 000 per year

    Company DescriptionIT Ridge Technologies is a global IT consulting and product engineering services provider delivering technology solutions designed to address complex business challenges. Specializing in various domains such as e-commerce, e-learning, application development, and more, IT Ridge helps clients transform and grow strategically in dynamic...

  • Principal Specialist: Ecological Infrastructure

    3 days ago

    Pretoria, Gauteng, South Africa South African National Biodiversity Institute Full time R1 200 000 - R2 400 000 per year

    SANBI offers an all-inclusive salary package of R Reference Number: BIPA/001/2025The South African National Biodiversity Institute (SANBI) is looking for an enthusiastic, dedicated, professional and responsible person to lead the strategic program on our flagship ecological infrastructure, Strategic Water Source Areas (SWSAs), ensuring coherence, continuity,...

  • Junior CCTV Technician

    5 days ago

    Pretoria, Gauteng, South Africa Rastie IT Solution Full time R240 000 - R384 000 per year

    Installation and configurationInstall and configure: Set up CCTV systems, including cameras, monitors, and recording devices like DVRs and NVRs.Site surveys: Conduct site surveys to determine the best camera placement for optimal coverage.Cable management: Run and terminate network cables (like Cat5e/Cat6) and integrate systems with existing...

  • Senior IT Manager

    1 week ago

    Pretoria, Gauteng, South Africa TreasuryONE Pty Ltd Full time R1 000 000 - R2 500 000 per year

    Purpose of the RoleThe Senior IT Manager leads TreasuryONE's technology function, ensuring the delivery of secure, reliable, and modern IT services that support business performance and growth.The role combines strategic direction with hands-on technical leadership. You will guide a skilled team, oversee infrastructure and systems, and deliver technology...

  • Management Assistant: Facilities/Project Management

    1 week ago

    Pretoria, Gauteng, South Africa Akua Property Consultants Full time R300 000 - R370 000 per year

    Appointment requirementsThree (3) year National Diploma (NQF6) in Facilities or Property Management or a built environment qualification NQF 6 or Public administration NQF 6 or Management assistant NQF 6At least two years' relevant working experience in the higher education facilities management or higher education construction projects management...

  • Senior IT Manager

    1 week ago

    Pretoria, Gauteng, South Africa TreasuryONE Full time R1 200 000 - R2 400 000 per year

    Purpose of the RoleThe Senior IT Manager leads TreasuryONE's technology function, ensuring the delivery of secure, reliable, and modern IT services that support business performance and growth.The role combines strategic direction with hands-on technical leadership. You will guide a skilled team, oversee infrastructure and systems, and deliver technology...

  • Infrastructure Engineer

    1 week ago

    Pretoria, Gauteng, South Africa Mediro ICT Full time R120 000 - R180 000 per year

    Technical / Functional skills (SCCM, Microsoft Entra, Microsoft MDM solution, PowerShell Package Management.)Take ownership of a platform solution and architecture, act as the SME (subject matter expert) within other initiatives and projects.Collaborate proactively with our offshore DevOps provider and oversee external service partners to ensure the seamless...

  • Data Centre Manager

    3 days ago

    Pretoria, Gauteng, South Africa Boardroom Appointments Full time R600 000 - R1 200 000 per year

    The Datacentre Manager position entails the maintenance, support, and deployment of all hosting solutions along with associated support activities. Responsibilities include managing and maintaining Active Directory, overseeing corporate systems including email, collaboration tools, SQL servers, application servers, hosted file repositories, and cloud-based...

  • Principle Project Manager

    3 days ago

    Pretoria, Gauteng, South Africa Hire Resolve Full time R2 000 000 - R2 500 000 per year

    Our client is currently seeking a highly skilled and experienced individual to fill the position of Project Manager (Principal). If you are a dynamic professional with a background in the built environment and extensive experience in managing complex projects, we invite you to consider this exciting opportunity. Responsibilities:Lead and manage multiple...