Procurement Specialist: Motor and Non-Motor

Job Description,
To source, negotiate and implement all contracts and procurement relating to Short-Term Insurance claims in line with the PPS Short-Term Insurance strategy. This includes identifying and onboarding of all providers, compliance, measuring and reporting on transformation targets, cost and efficiency drivers as well as managing overall customer experience for this Category.

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Requirements
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Education

• Degree or National Diploma in Supply Chain Management or relevant equivalent qualification or
• CIPS (Chartered Institute of Procurement & Supply) qualification or
• Higher Certificate or Diploma in Public Sector Procurement

Experience

• At least 5 -8 years Procurement or relevant experience
• Short-Term Insurance Industry Experience will be recommended
• Short-Term Insurance Claims & procurement experience advantageous
• Familiarity with South African Insurance regulations and procurement frameworks advantageous
• Searchlight and Codeplex system advantageous

Knowledge

• In-depth understanding of the Insurance drivers within the Motor and Non-Motor Industry
• In depth knowledge of the Short-Term Industry as far as Procurement is concerned
• Working knowledge of the different components within the Non-Motor industry.
• Sound understanding of the business of different stakeholder within the Short-Term insurance value chain.
• Sound understanding of regulatory and compliance issues pertinent to the Procurement & Financial Services Industry. BBBEE
• Sound understanding of regulatory and compliance issues pertinent to the procurement, and related services Industry

Skills

• Service and delivery orientated
• Attention to detail
• Analytical thinking
• Lateral thinker
• Professional attitude and approach
• Excellent interpersonal skills
• Strong client orientation
• Teamwork
• Tactful and diplomatic
• Advanced negotiation skills and appropriate assertiveness

Personal Qualities

• Integrity
• Confidentiality
• Self-motivated
• Disciplined
• High degree of initiative
• Goal orientated
• Business acumen, particularly Short-Term Insurance

Competencies

• Target-driven and self-starter
• Persuasive and influential
• Client service orientated
• Team leader and team player
• Self-awareness and resilience

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Duties and Responsibilities
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Vendor Sourcing and Evaluation

• Identify, assess, and onboard suppliers such as assessors, towing services, panel beaters, parts suppliers, and vendors, ensuring they meet quality, compliance, and B-BBEE requirements.

Contract Management

• Draft, review, and maintain supplier contracts aligned with company policies, regulatory requirements, and fair procurement principles.

Cost Optimization and Value Creation

• Negotiate pricing structures, service-level agreements, and rebate models to achieve cost savings and improve overall value without compromising service quality.

Compliance and Governance

• Ensure all procurement activities adhere to internal governance frameworks, FAIS/PPR principles, and company procurement policies, especially vendor due diligence and conflict-of-interest declarations.

Supplier Relationship Management (SRM)

• Maintain strong relationships with key suppliers and regularly review performance through scorecards, audits, and service reviews.

Spend Analysis

• Monitor spend categories (claims services) to identify cost trends, opportunities for consolidation, and procurement risks.

Risk and Performance Management

• Evaluate vendor risks (financial, reputational, operational) and implement mitigation measures such as performance bonds, liability cover, or regular compliance audits.

Strategic Alignment and Stakeholder Collaboration

• Work closely with Claims, Underwriting, and Finance to align procurement decisions with business strategy, ensuring vendor performance supports turnaround times, service quality, and client satisfaction.