Industrial Property Portfolio Manager

2 days ago

Cape Town, Western Cape, South Africa Inospace Full time R400 000 - R800 000 per year

The Industrial Property Portfolio Manager holds a crucial position within Inospace's Property Managementdepartment, reporting directly to the Regional Portfolio Manager. This role oversees the day -to -day operations of Inospace's office, industrial, and business park, ensuring operational excellence, fostering client satisfaction, and maximizing property performance under the strategic guidance of the National Portfolio Manager.  Theprimary purpose of the Industrial Property Portfolio Manager role is to ensure efficient managementand optimization of Inospace's properties. This involves focusing onoperational excellence, client satisfaction, and financial performance, whilealigning with the broader objectives set by the Company. The successful person for this role will take ownership of managing property upkeep tasks and engaging with Clients where needed. This position will be assisting in managing client maintenance complaints including but not limited to: drainage, leaks, preventative maintenance and basic infrastructure problems across several properties in Cape Town Region. Key ResponsibilitiesClient -Centric Operations: Lead a culture of exceptional client service, ensuring operational excellence across all properties to address client inquiries, concerns, and needs promptly and effectively.Property upkeep and Maintenance: Ensure that all contractors/external suppliers are kept to task, review all quotes and leverage previous experience in order to deal with any client complaints which may include but not limited to: drainage, leaks, preventative maintenance and basic infrastructure problems across several properties. This includes upkeep of Maintenance trackers and Capex project as needed.Leasing and Client Relations: Drive leasing initiatives to optimize occupancy rates and client satisfaction. Develop and maintain strong relationships with clients, understanding their unique needs and lease agreements, and implementing client feedback mechanisms to enhance client experience and retention.Community Engagement: Foster a vibrant and inclusive community within Inospace's business parks through events, networking opportunities, and collaborative initiatives. Liaise with marketing teams to promote community engagement and brand awareness, ensuring a positive and supportive environment for tenants.Financial Management: Collaborate with the Regional Portfolio Manager and financial team to develop and monitor property operating budgets, identify opportunities to enhance property incomes, and implement strategies to control costs and optimize financial performance.Team and Supplier Management: Lead and mentor a team of Community Managers where applicable, fostering a culture of excellence, client focus, and operational efficiency. Collaborate with the Portfolio Manager and manage all suppliers within your portfolio. Requirements Must be South African Citizen Must be willing to work onsite at various Business Parks in dedicated suburbs (based in the Cape Town CBD and travel out) Must have own reliable transport to travel between Business Parks Previous experience in a Customer focused role in a similar environment Must have Industrial / Commercial Real Estate or Property experience running Business / Commercial spaces operationally We are committed to employment equity and invite candidates from all designated groups, as defined by the Employment Equity Act, to apply. Benefits Basic Salary  Provident Fund and Group Risk cover (post probation) Reimbursement on Petrol Claims between Business Parks

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