Head of Sales

3 days ago

Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R2 000 000 - R2 500 000 per year


Senior Manager, reports to the MD of the SME business. Experience is required in leading a sales team, leading managers who have teams under them, and digital client journey management.

Responsibilities:

  • Achieve sales and revenue targets and related KRAs.
  • Lead and mentor the sales team.
  • Deliver the client value proposition.
  • Define the customer experience golden thread and ensure delivery through the sales team and Marketing divisions digital team.
  • Set up client experience measures and feedback exercises, using the results to motivate for and drive continuous improvement.
  • Propose improvements and new features related to the products and client service processes.
  • Take ownership of collections and co-ordinate the solve for operational issues impacting the client experience.

Requirements:

  • Motivated by sales targets.
  • A track record of identifying, developing and mentoring great talent, and building and
    motivating high achieving teams.
  • Has been on the front line of sales in your career.
  • A true love for customers and customer advocate.
  • Experience in Digital Marketing & Communication a must, while working previously with online automated solutions is a plus.
  • The skills to be a data-driven decision maker, with a willingness to experiment.
  • Related degree or diploma.

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