Head of Field Services Africa

4 days ago


Roodepoort, Gauteng, South Africa FLSmidth Full time

Responsibilities

  • Organize, control and lead field services business in Sales Area, manage a team of Field Service Engineers or Technicians
  • Field services P&L in the Sales Area.
  • Quotations preparation for field service and related offerings for Customers in the region.
  • Timeous, safe, efficient and economic effective execution of the field service jobs in the region.
  • Customers relationship and liaison, development of field services business in the region.
  • Liase with internal stakeholders at different levels.
  • Develop and maintain reporting system for the region.
  • Develop and motivate personnel.
  • Support FLS Spares, Wears, Upgrade&Rebuild business development in the region

Qualifications Required

  • Engineering diploma/degree in mechanical engineering or equivalent
  • At least 10 years of mining industry experience in maintenance and operation of mining plant and at least 5 years of managerial experience and interaction with Customers.
  • Thorough knowledge of equipment, products, site operations and maintenance especially mills, crusher, thickeners, pumps, cyclones and flotation cells.
  • Strong commercial and financial understanding.
  • Good communication skills and ability to liase with clients and internal stakeholders at different levels.
  • Ability to travel.
  • Excellent oral and written communication skills.
  • Proficient in English. Other language skills are more than welcome.
  • Well-founded on the Microsoft Office platform

Behavioral Competencies

  • Conflict resolution and management.
  • Time management and priority setting.
  • Process management and facilitation.
  • Stakeholder management.
  • Risk assessment and management.
  • Strong attention to detail.


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