Sales Consultant

7 days ago

Cape Town, South Africa The Legends Agency Full time

Sales Consultant Join a High-Energy E-Commerce Flooring Brand to Drive B2C Sales from Cape Town Remote (must be based in Cape Town) | R23 000 - R28 000 + Commission | 8:30am - 5:00pm UK Time About Our Client Our client is a fast-growing e-commerce flooring retailer selling directly to consumers in the UK market. With a strong online presence, a high volume of inbound leads, and a premium product range, they are focused on delivering an outstanding customer experience that converts. The Role: Sales Consultant This role is pivotal to the business's B2C sales success. You will join a remote internal sales team and be responsible for converting inbound leads into closed sales through proactive calling, email follow-ups, and reactive enquiry handling. You will drive sales by understanding client needs, presenting tailored solutions, and ensuring the process from sample request to order placement is seamless and fast. Key Responsibilities Minimum 2-3 years of proven tele-sales experience, ideally in a similar B2C environmentProactively follow up on inbound leads via phone, email, and chat to close salesUnderstand product range and match solutions to customer needs and budgetsDrive clients to quotation stage quickly and manage the full sales processEnsure stock is allocated and raise sales orders accuratelyProvide aftercare and key account support to drive repeat businessDeliver excellent customer service with speed, friendliness, and professionalismMaintain CRM data (PipeDrive or similar) and manage the full sales pipelineTrack key performance metrics: quote value, follow-ups, conversion rates About You 2+ years of experience in tele-sales or B2C account managementStrong verbal and written English communication skillsConfident using CRM tools like PipeDrive and working with online chat/emailHighly organised, reliable, and self-motivatedAble to work independently in a fast-paced, high-pressure environmentPositive, ethical, and customer-focused approach to salesStrong sales and negotiation skills with a proven track record in closing dealsBasic math skills for pricing and quotingMust be based in Cape Town and able to work UK hours (8:30am5pm)Own equipment is a bonus, but not required

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