Hotel Guests Support Assistant

3years - Responsible for managing the full operations, service, logistics and activities of the Hotel Team, under the guidance of the Hotel Manager. - Ensure that guests receive exception all levels of personalized service while working closely with the relevant Hotel Teams and Hotel Manager. - Assist the Heads of Departments in ensuring that guest spaces...

**Job Duties/Responsibilities will include**: Greeting guests on arrival to the hotel and making them instantly feel at ease Processing check-ins and explaining key facilities within the hotel including the fitness center and on-site restaurant Providing advice and information about local attractions, restaurants and transport options Creating final bills...

1years Key Outputs: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Night Manager and Night Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other...

**VACANT POSITION - HOTEL FRONT OFFICE RECEPTIONIST** **KEDAR COUNTRY HOTEL CONFERENCE CENTRE & SPA requires the services of a HOTEL FRONT OFFICE RECEPTIONIST** The Hotel Front Office Receptionist is responsible for providing exceptional guest service and ensuring smooth operations at the front desk. This role involves managing reservations, coordinating...

**VACANT POSITION - GENERAL MANAGER KEDAR** **Recreation Africa Leisure Industries (PTY) Ltd requires the services of a General Manager** We are seeking a passionate and experienced General Manager at **Kedar Heritage Lodge,** **Conference Centre & Spa, in Rustenburg**, to join our team. The General Manager is responsible for all aspects of operations and...

Orion Group is seeking a dynamic and experienced Hotel General Manager to oversee the operations of our Safari Hotel and Conference Centre in Rustenburg. The ideal candidate will lead and manage all aspects of the hotel's operation, ensuring exceptional guest service, employee satisfaction, and financial performance.Main Responsibilities:Oversight of...

DUTIES AND RESPOSIBILITIES: - Greet hotel guests, answer any questions or concerns. - Provide an outstanding guest experience. - Maintain an orderly front desk. - Operate computer programs and multi-line phone systems. - Maintain guest records and book reservations. - Complete basic cashier and bookkeeping responsibilities. - Contact necessary staff to...

DUTIES AND RESPOSIBILITIES: - Greet hotel guests, answer any questions or concerns. - Provide an outstanding guest experience. - Maintain an orderly front desk. - Operate computer programs and multi-line phone systems. - Maintain guest records and book reservations. - Complete basic cashier and bookkeeping responsibilities. - Contact necessary staff to...

2years - Ensure that the financial targets of the hotel are met. - Ensure that your costs are monitored and remain in line with company and industry standards (e.g. food and beverage costs, staffing, etc.). - Ensure that your debtors are managed and collected per company policy and procedure. - Implement adequate controls within the framework and...

3years - Handle guest enquiries while establishing rapport with guests during booking process - Maintain effective customer relationships and actively resolve guest complaints, where possible; exercise judgement when escalating it to the Reservations Manager - Ensure accurate detailed capturing of reservations (providing accurate information, quoting,...

3years Responsible for assisting the Lodge Manager with the day to day running and efficient operation of the Lodge to ensure exceptional service is delivered to guests in all areas at the Lodge Stand in for the Lodge Manager when they are not available Support Senior Lodge Management to achieve their goals and objectives Assist the Lodge Manager with...

The Orion Group is seeking an experienced Hotel General Manager to lead our Safari Hotel and Conference Centre in Rustenburg. As a key member of our team, you will be responsible for managing all aspects of the hotel's operation, including front desk, housekeeping, food and beverage, sales and marketing, and maintenance.About You:Experience in hotel...

4years - Assisting the Hotel GM to manage the overall day-to-day hotel operations, as well as the food and beverage outlets on the farm. - Assist the Hotel GM to manage sales and marketing, housekeeping, front desk (including all reception and concierge staff and operations), food and beverage, Chef/kitchen, leisure, human resources, accounts, and other...

2years Answer the phone at the front desk to respond to current and prospective guests’ needs. Book reservations for individuals, families and groups as required. Greet walk-in guests and guests with reservations when they arrive at the front desk. Refer guests to local amenities and venues. Communicate guests’ requests and complaints to the appropriate...

1year As Nightshift Receptionist, you will provide night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Night Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Key...

3years - Taking responsibility for reservations and bookings and general administration - Guest liaison - Organising shuttle services and tours / outings on behalf of guest - Supervision of cleaning staff and linen department - Lodge inventory - General Lodge administration duties - Assisting general manager and other departments when...

3years - Manages and actions the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional, and efficient manner. - Achieving customer satisfaction and room revenue goals while taking guests through the booking process. - Responds to communications from guests, travel agents, and referral networks concerning...

3years - Train and motivate and manage all housekeeping staff. - Assist with queries and guests complaints - Maintain and implement procedure to ensure the cleanliness of all areas of the hotel including outside areas, rooms and public areas. - Daily meetings and handovers with staff. - Do monthly stock takes. **Qualifications and Experience**: - Minimum...

We are seeking a highly skilled Hotel General Manager to join our team at the Orion Group's Safari Hotel and Conference Centre in Rustenburg. As a seasoned professional, you will oversee the entire hotel operation, ensuring exceptional guest service, employee satisfaction, and financial performance.Main Job Functions:Leading and managing hotel operations,...

**Job Advert Summary**: **ANEW Resort Hunters Rest **is looking for a **Receptionist** to ensure a friendly, fast, and efficient check in for all our guests. Check out accurately and professionally, bringing a positive end to the guests stay with us, to make a reservation at any time, with the transaction being handled accurately and efficiently creating...