Front Office Manager

1 week ago

Rustenburg, South Africa Career Pathfinders Full time

Popular tranquil Resort Hotel Pilanesberg Area Nort West Province

**Requirements**:

- Grade 12
- A Hospitality qualification is beneficial.
- 5 Years’ experience in a similar position with a solid track record in the hospitality industry.
- Knowledge of Apex, Profit room and Nebula is beneficial.
- Will run the office and be the General Managers assistant as well.
- Will need experience with all Front of House-related procedures (Admin, Reservations, Functions, Coordinator, Activity Coordinator, Stock Control, Manage financials daily)
- Be able to perform under pressure and manage time effectively.
- Able to Problem Solve and be a forward thinker.
- Compassionate and caring individual.
- Proud of accomplishments and driven to achieve.
- Must be customer service orientated with excellent people skills.
- Must have effective communication skills in English (Verbal and written)
- Afrikaans will be beneficial (Verbal and written)
- Should be flexible and willing to help and learn in other areas of the business, multi-tasking role and assist the General Manager with daily duties.
- Reception
- Senior Reservationist
- Functions
- Daily Financials budget, orecasting and target sales
- Must be able to prioritize and manage tasks independently and work within a multicultural team.
- Needs to be a Team player.
- Needs to be Computer literate in MS Office suite.
- Must be Presentable, friendly, and outgoing personality.
- Willing to go the extra mile and not a clock watcher.
- Will run and oversee the training program.
- First Aid Warden, first aid will be beneficial.
- Will run and oversee the Health and Safety compliance.
- Will run and oversee the Environmental program.
- Own transport and license essential

Salary R16,500 basic per month and Provident Fund

**Job Types**: Full-time, Permanent

**Education**:

- Diploma (preferred)

**Experience**:

- Hotel Front Office Management: 5 years (preferred)
- Nebula - Apex, Profit room: 4 years (preferred)
- Hotel Reservations: 3 years (preferred)
- Daily Financials budget, forecasting and target sales: 1 year (preferred)
- Function Coordinator, Activity Coordinator, Stock Control: 1 year (preferred)

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