Apprentice: Level 1

**Cargo Commercial Vehicles Germiston** currently holds a vacancy for **Apprentice: Level 1 (TRUCKSTORE) doing Diesel Trade**.Reporting to the **Service Manager**, the primary purpose of this position is to repair Trucks and Buses according to dealer/distributor's standards and specifications in the most productive way.

APPLICATION REQUIREMENTS:

- Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills and qualifications.

**Position Overview**:
**Specific Role Responsibilities**:

- Carry out fault diagnosis to aid and speed vehicle servicing.
- Ensure diagnostic equipment is used in vehicle examinations.
- Ensure DCSA procedures and policies are carried out during repairs and printouts kept.
- Ensure faults are accurately diagnosed to customers’ satisfaction.
- Discuss matter with Service Advisors as required and provide lucid explanations.
- Co-Operate in vehicle care and safety whilst dealing with vehicles.
- Ensure that comebacks are limited to minimum.
- Attend to breakdown calls as and when required.
- Ensure vehicles are returned to customer after service in neat, clean condition.
- All parts to be signed for at parts department and used on relevant vehicle.
- Unused parts to be returned to parts department.
- Ensure diagnosis leads to most cost-effective and accurate remedy to fault or customer complaint.
- Give advice or use techniques which ensure quality but safe time.
- Provide a fault finding and systems diagnostic service on motor vehicles to aid and speed the work of mechanics.
- Complete forms and documentation included in the company’s service routine.
- Draft and prepare any reports required.
- Make suggestions and give advice regarding any special promotional campaign and take part in campaign.
- Ensure that overalls and work area is kept clean and tidy at all times.
- Job Cards to be complete in full handed to service advisor as soon as vehicle is repaired and repair clocking carried out correctly.
- Attend training courses provided by Daimler and Cargo Motors.
- Assist with other reasonable requested duties as and when required.
- To provide a technical and diagnostic service within the service department.
- To utilize modern diagnostic equipment to maximum in effecting vehicle service and to interpret findings.
- To discuss service detail with customer as required.
- To accomplish servicing of electric equipment as required.

**Qualifications and Experience**:

- NQF Level 4 (Grade 12 or equivalent) - Maths and Physical Science
- N2 - Engineering Science, Technical Drawing, Maths, Diesel Trade Theory or alternatively a Level 2 Apprentice with Diesel Mechanic Trade knowledge.
- Drivers License

**Skills and Personal Attributes**:

- Good Interpersonal & Communication Skills
- Ability to operate under pressure and in a team environment
- Attention to Details